lateral Posted February 18, 2015 Share Posted February 18, 2015 I have spent hours unsuccessfully looking for a solution to this issue. I want to edit/modify orders that have been created either in the front office or manually via the back office. For example, I want to delete or add a product to an order or change the qty of a purchased product..... Can this be done with standard 1.6.0.9 or are there any 3rd party modules...I can't seem to find any. This is such a basic thing I must be missing something..... Regards Greg Link to comment Share on other sites More sharing options...
NemoPS Posted February 18, 2015 Share Posted February 18, 2015 Yes, you can, as long as it was not set to shipped before. Just reach the order detail page in the back office, and scroll down to the product list Link to comment Share on other sites More sharing options...
lateral Posted February 18, 2015 Author Share Posted February 18, 2015 Hi Nemo, I can't see anywhere where I can change the products in the Order...here is a screen shot of what I am seeing: http://awesomescreenshot.com/0c04fmywa5 What am I missing???? Regards Greg Link to comment Share on other sites More sharing options...
NemoPS Posted February 20, 2015 Share Posted February 20, 2015 Unless I'm blind as well, it's not there, there should be add product, and "edit" on the far right of each product line. Try with an order that is not valid yet, something like awaiting payment Link to comment Share on other sites More sharing options...
lateral Posted February 20, 2015 Author Share Posted February 20, 2015 (edited) Hi Nemo Nope, I've tried the other Status's and still I can't edit the products in an Order.... Are you saying that you can't see the edit button on your version of 1.6.0.9 as well??? I though that I would try to manually create an Order from the Back office to see if I could them edit it but when I add a product, I get this error: You already have the maximum quantity available for this product. Edited February 20, 2015 by lateral (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted February 21, 2015 Share Posted February 21, 2015 No, I mean I can't see it on yours, mine works fine. Do you actually have any stock for that product? Link to comment Share on other sites More sharing options...
lateral Posted February 21, 2015 Author Share Posted February 21, 2015 Hi Nemo, I have plenty of stock for all products in the store. I've spent many hours trying to figure this out....there seems to be a number of other people on the forum with the same issue..... Link to comment Share on other sites More sharing options...
NemoPS Posted February 21, 2015 Share Posted February 21, 2015 Hm, using advanced stock management? Multistore? It appears it can't get any quantity Link to comment Share on other sites More sharing options...
lateral Posted February 21, 2015 Author Share Posted February 21, 2015 I'm not using any of those options. It is just a single store..... If you like I can give you access to the back end of my testing/development site.... Link to comment Share on other sites More sharing options...
lateral Posted February 24, 2015 Author Share Posted February 24, 2015 Hi Nemo, Are you still thinking about this issue??? Link to comment Share on other sites More sharing options...
pandorrah Posted May 13, 2016 Share Posted May 13, 2016 Same here on PS 1.6.0.9: no way to edit an existing order in the backend... Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now