fabryxio Posted February 10, 2015 Share Posted February 10, 2015 (edited) Hi, I have a problem with Prestashop 1.6.0.11. In the admin panel when i click on Settings , prestashop shows a blank white page and in the console of Chrome i letto : 500 Internal Server Error. In Prestashop 1.6.0.09 i don't have this problem. Can anyone help me? Thank u Edited February 10, 2015 by fabryxio (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted February 10, 2015 Share Posted February 10, 2015 blank page =errors turn on error reporting, and try to reproduce issue. with error reporting you will see detailed information about what and where doesnt work. then paste here error report :-) Link to comment Share on other sites More sharing options...
fabryxio Posted February 10, 2015 Author Share Posted February 10, 2015 Ops, sorry This is the error: Fatal error: Call to undefined function ctype_lower() in /Applications/AMPPS/www/prestashop/tools/htmlpurifier/HTMLPurifier.standalone.php on line 20679 Link to comment Share on other sites More sharing options...
vekia Posted February 10, 2015 Share Posted February 10, 2015 are you able to open: preferences > general tab in your back office? Link to comment Share on other sites More sharing options...
fabryxio Posted February 10, 2015 Author Share Posted February 10, 2015 No. I can not open any tab. The error is the same. Link to comment Share on other sites More sharing options...
fabryxio Posted February 10, 2015 Author Share Posted February 10, 2015 PHP Version is 5.5 Link to comment Share on other sites More sharing options...
fabryxio Posted February 10, 2015 Author Share Posted February 10, 2015 (edited) Ok i solved the problem ctype libraries were not active in AMPPS Edited February 10, 2015 by fabryxio (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted February 10, 2015 Share Posted February 10, 2015 great, thank you for informations i marked your answer as a solution to this topic with regards, Milos Link to comment Share on other sites More sharing options...
fabryxio Posted February 10, 2015 Author Share Posted February 10, 2015 Thanks Link to comment Share on other sites More sharing options...
japanprodukt Posted February 21, 2015 Share Posted February 21, 2015 Ok i solved the problem ctype libraries were not active in AMPPS Could you tell me how to active ctype libraries in AMPPS? I have "500 sever error" when I wanted to login Backoffice after I changed PHP5.2 to PHP5.5. My site is working well but I can't control the admin. Thank you in advance. Link to comment Share on other sites More sharing options...
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