MeowsTheTime Posted February 9, 2015 Share Posted February 9, 2015 I did it..it took the plunge and upgraded from 1.4.9.0 to 1.6.0.11 and now I do not have images. That's okay, I thought I would go through each product and re-load...or delete the old image (which wasn't showing up anyway) and add the image...but that doesn't seem to want to work either. They show on my products page but not in the LIVE store. The original images are missing or empty as per my error log. I don't know how to solve this issue. Can I go back and re-install 1.6.0.11 and keep the legacy images? If yes, how? If there is an easier or better way, please advise. It would be greatly appreciated. Link to comment Share on other sites More sharing options...
bellini13 Posted February 10, 2015 Share Posted February 10, 2015 first step in performing an upgrade...IS TO BACKUP YOUR WEBSITE AND DATABASE... did you perform step 1? Link to comment Share on other sites More sharing options...
MeowsTheTime Posted February 10, 2015 Author Share Posted February 10, 2015 Yes I did. Link to comment Share on other sites More sharing options...
MeowsTheTime Posted February 10, 2015 Author Share Posted February 10, 2015 But....even if I hadn't backed up...why are the images I tried to load for my product in the new version only showing up in my backoffice? Link to comment Share on other sites More sharing options...
bellini13 Posted February 10, 2015 Share Posted February 10, 2015 my magic 8 ball says something went wrong. if you have a backup, then either restore your store to the backup, or locate the missing images from your backup and restore them Link to comment Share on other sites More sharing options...
MeowsTheTime Posted February 10, 2015 Author Share Posted February 10, 2015 Could your Magic 8 Ball tell me why pics I tried to load yesterday only show in the back office? I would just as soon reload them. Link to comment Share on other sites More sharing options...
MeowsTheTime Posted February 10, 2015 Author Share Posted February 10, 2015 (edited) Let me ask this...where "should" my images be in 1.6.0.11. I know where they are located but I suspect there are not in the correct place: /public_html/img/Products Edited February 10, 2015 by MeowsTheTime (see edit history) Link to comment Share on other sites More sharing options...
bellini13 Posted February 10, 2015 Share Posted February 10, 2015 (edited) Could your Magic 8 Ball tell me why pics I tried to load yesterday only show in the back office? I would just as soon reload them. My magic 8 ball still says something is wrong. Images are stored under /img/p/x/y/z/xyz.jpg where xyz is equivalent to the Image ID Edited February 10, 2015 by bellini13 (see edit history) Link to comment Share on other sites More sharing options...
MeowsTheTime Posted March 16, 2015 Author Share Posted March 16, 2015 FYI for anyone interested in this thread...I reverted back then tried to use the "1 Click Upgrade" method and it worked the second time with the images..... Link to comment Share on other sites More sharing options...
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