1 Click Upgrade of 1.6.09 - 1.6.11 failed

[kakey25]

Hi

 

I was using the 1 click upgrade from 1.6.09 - 1.6.11 its failed during the upgrade process and wont roll back. I can still see the store and the top bar in the admin side of the store but nothing else for the admin side but a blank screen. The store appears to still work. Please help

 

The backup failed at classes/address.php

 

Thanks

 

Katy

[applecart_girl]

Hi Katy, I had the exact same thing yesterday! After upgrading the previous time using the 1 click upgrade module to 1.6.0.9 successfully I thought I would do it again this time ... BAD move. I had to contact my hosting team (in my case Blue Host) and ask them how to restore my site from a backup made yesterday. Took all day to finally do it (had issues also on Blue Host side of things) and PS 1.6.0.9 backup not working completely as it should. Also lost images from products I had added since January

 

Anyways, my suggestion would be to restore to a previous backup with help from your web host. Once done, make sure you do a test order. I would also update your PayPal module and reset with new API credentials if you have issues with any issues with the payment side of things. I'm also going through and selectively resetting (or uninstall then reinstalling) modules which don't seem to be working as they should.

Bottom line, we need to make sure upgrades are done on a test site first, to avoid all this drama (and loss of sales!).

 

Good luck with it all x