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( Solved) Tracking Number does not appear in mail sent to customer on 1.6.0.11


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Tracking Number does not appear in mail sent to customer on 1.6.0.11

 

When I insert a tracking number in order in BO , The customer get mail  no problem with that but the tracking number does not appear in mail .

I have seen the same issue and for other version 1.5.3.1 for exampe, and others,  and they give a solutions to try,  but i dont know if  it is the same for 1.6.0.11.

Can someone has the same problem and has a solution ?? for the 1.6.0.11 

Thanks for your help

 

Edited by hairmania (see edit history)
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i make the follow

 

 i just put the follow code <p> Tracking Number is here  {shipping_number} </p>  into the in_transit template

and then i put in the BO the tracking number and i click update.

the prestashop send to me at once the email with the tracking number  with this simple code.

 

Thanks

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