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Updating Products Loses Category Settings...


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Hi, I think my original post may have been in the wrong section:

https://www.prestashop.com/forums/topic/400267-categories-are-wiped-on-import/?do=findComment&comment=1945120

 

I have a store with over 4000 products and each product is filed into different categories.

 

Whenever I import a CSV with new buy/sell pricing and stock it wipes out all the category selections for each product.

 

Does anyone have any ideas on how to stop this happening?

 

Cheers

 

Nick

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Hi Nemo1

 

The CSV file doesn't include the categories and we only map to data in the CSV so we haven't selected categories and mapped it to nothing if that makes sense. I've attached two images to show you exactly what we do.

 

On the first page (IMPORT1) the only option I set to "YES" is the "Use product reference as key". I don't really understand what "Force all ID numbers" does so I leave that and all the other options set to "NO".

 

On the second page (IMPORT2) the columns are matched correctly and there are no additional columns to see. (i.e. pressing the < or > doesn't reveal any extra columns).

 

Cheers

 

Nick

 

 

post-846853-0-66966400-1423225758_thumb.png

post-846853-0-25298800-1423225759_thumb.png

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It seems to be mapped correctly, can you do a small test with ids? A single line, same rows, just use the product ID as identifier and force the id. Do not erase previous entries, of course. See it that only product gets messed up

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Hi Nemo1

 

We'll have a go at doing that at some point next week.

 

In the meantime my IT [spam-filter] managed to figure out how to change the prices directly within the tables instead. Just need to figure out how to change the quantity and that might be the better solution anyway.

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