[SOLVED] How do I change an order to PAID???

[totallybike]

Hi all,

I have a problem order, the item was £450 and when the customer paid through Paypal they put the payment as 'under review' until they investigated it!

This came up on BO as Payment error and sent a message to the customer. The payment has since cleared through paypal but the BO still shows as £0 being paid for that order. I have opened the order and manually changed the status to 'payment accepted' but it still states at the top of the page "Warning £0.00 paid instead of £449.99" and in the box on the right titled "Order details" it shows as £0.00 being paid.

How do I change this so BO shows the payment as being made?

Thaks in advance
Gary

Totally Bike

[tomerg3]

I had the same issue, the only way I got around it was to manually change it in the database.

I assume you know what phpmyadmin is and how to access it.

Go to the table ps_orders, click search at the top, and enter the id_order in question and hit go.
Then click Edit for that record and change "total_paid" and "total_paid_real" to match the price that was paid.

[radders]

Does this help?

Cart to order

[totallybike]

I had the same issue, the only way I got around it was to manually change it in the database.

I assume you know what phpmyadmin is and how to access it.

Go to the table ps_orders, click search at the top, and enter the id_order in question and hit go.
Then click Edit for that record and change "total_paid" and "total_paid_real" to match the price that was paid.

Perfect,

thanks