Invalid new order state

[oklok]

Hi , I dont know what happened. I havent change anything in the settings , but today I suddenly did a testorder and I got this message: Invalid new order state

And the link stops at
It seems /modules/bankwire/validation.php

Im using prestashop 1.2.


It worked 1 month ago, but today it suddenly ...just became as it is.

Edit: I noticed that order message, order states are empty in BO??? is this a hack attempt?

I cant add anything in the The order message, the add new + button are gone..why is that'?

And the statuses link are all empty ???!!!!

[oklok]

Well it works now, when I added all order statusen back again in prestashop...but Im still clueless why all of them was deleted just like that.

[Ardian Yuli Setyanto]

Oh Man, thanks, your post save my time, save my life, save my jobs,
Thanks.

[azwar]

Hi,

Can you explain how you fixed this problem? I am having this problem with the Phone ordering ( order by phone ) feature on Prestashop. And when I order by phone I get an " Invalid new order state " error message.

Can you tell me exactly how you got over this bug? Please advise...




Azwar
Software developer
http://www.torontomarketingcompany.net

[Ardian Yuli Setyanto]

check in tab Order > Statuses
I have 11 entry for status
may be you have deleted one of it

[azwar]

thanks man greatly appreciate it. I am still having issues though, but I will try some testing and get back to you . . .

[riverstorm]

Hi,

After cleaning the database of the test purchases we made, in order to put the shop online, with a clean sheet, i had the problem: Invalid new order state.

Can anybody tell me how to fix this, please?

Thanks

[whdeejay]

Hi guys today my shop stopped working I have the same problem as u guys have or had ..could anybody point me in the right direction please !

Invalid new order state is the message that I received I'm lost ... I looked in my back office and the other status tab seem to be empty ? PLease HELP

[riverstorm]

If you used the SQL script to clean all the test orders, the problem is that the script deletes this two tables, that shouldn't be deleted:

ps_order_state
ps_order_state_lang

Just copy those two tables from a clean instalation and replace them and you should be fine.

For the record, the correct SQL script should be:

TRUNCATE `ps_orders`;
TRUNCATE `ps_order_detail`;
TRUNCATE `ps_order_discount`;
TRUNCATE `ps_order_history`;
TRUNCATE `ps_order_message`;
TRUNCATE `ps_order_message_lang`;
TRUNCATE `ps_order_return`;
TRUNCATE `ps_order_return_detail`;
TRUNCATE `ps_order_return_state`;
TRUNCATE `ps_order_return_state_lang`;
TRUNCATE `ps_order_slip`;
TRUNCATE `ps_order_slip_detail`;
TRUNCATE `ps_order_customization_return`;

[rocky]

I think ps_order_return_state and ps_order_return_state_lang should also be removed from the TRUNCATE list, since they contain the order return states.

[riverstorm]

@rocky: you are probably right, I didn't removed them because they hadn't caused any problems.

[nzrobert]

I have this issue, i have re-uploaded all the statuses in my database, but still no luck, please help!