hylith Posted January 25, 2015 Share Posted January 25, 2015 (edited) Hello, I recently started using cloud PrestaShop v 1.6 and bought a PrestaShop Addon OFFICIAL theme that said it was compatible with v1.6. When I try to add a new theme, it forces me to sign into PrestaShopp Addon and gives me this error without no other options or choices. It does say that I have signed in successfully. I don't know any other way to move the files and add them There are no upload options when I try to add a new theme, just a statement that it will automatically move the files from Addon to my back-end. When I log in, the error occurs and nothing happens. Pretty frustrating for something that should be insanely simple. Help Please! Edited January 25, 2015 by hylith (see edit history) 1 Link to comment Share on other sites More sharing options...
rita_brodmann Posted January 26, 2015 Share Posted January 26, 2015 +1. Same issue. Currently chatting with template monster support ... Already wasted an hour on what should take about half a minute ... Link to comment Share on other sites More sharing options...
koomall Posted February 12, 2015 Share Posted February 12, 2015 having the same problem, anyone got the solution? 1 Link to comment Share on other sites More sharing options...
wdburgdorf Posted February 16, 2015 Share Posted February 16, 2015 I installed the shop on my own hosting. No problem there. Apparently this is a problem with the Prestashop Cloud. Link to comment Share on other sites More sharing options...
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