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Attributes not showing on orders - don't know what size to send!?


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Hi all

 

I run a clothing company, using Prestashop 1.5.6.0

 

I've edited the theme in many ways but always has worked fine. Recently I start getting a problem with 30% of my orders. The size is missing from the order!

 

So normally the customer selects the size, S, M or L from the attributes in front office, adds to cart etc

 

Usually I see the size in the back office, but more recently I can't see any size or attribute at all, just the item name.

 

This is bad because I have to contact each customer and ask which size they ordered, sometimes this delays the shipping and makes me look unprofessional.

 

Anyone can help?

 

I really appreciate it thanks!

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