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update 3: we have also been getting this error

Fatal error: Uncaught exception 'PrestaShopException' with message 'Property Order->payment is empty' in /home4/kayb100/public_html/babyoutlet.ph/classes/ObjectModel.php:866 Stack trace: #0 /home4/kayb100/public_html/babyoutlet.ph/classes/ObjectModel.php(272): ObjectModelCore->validateFields() #1 /home4/kayb100/public_html/babyoutlet.ph/classes/order/Order.php(299): ObjectModelCore->getFields() #2 /home4/kayb100/public_html/babyoutlet.ph/classes/ObjectModel.php(480): OrderCore->getFields() #3 /home4/kayb100/public_html/babyoutlet.ph/classes/order/Order.php(304): ObjectModelCore->add(true, true) #4 /home4/kayb100/public_html/babyoutlet.ph/classes/PaymentModule.php(335): OrderCore->add() #5 /home4/kayb100/public_html/babyoutlet.ph/modules/paypal/paypal.php(1366): PaymentModuleCore->validateOrder(35437, 2, 248, '', 'Payment accepte...', Array, 4, false, '75aa9f19c90b914...', Object(Shop)) #6 /home4/kayb100/public_html/babyoutlet.ph/modules/paypal/express_checkout/payment.php(290): PayPal->validateOrder(35437, 2, 248, '', 'Pa in /home4/kayb100/public_html/babyoutlet.ph/classes/ObjectModel.php on line 866