maxfox44 Posted January 21, 2015 Share Posted January 21, 2015 Guys Trying to upgrade from 1.6.0.9 to 1.6.11. Using the automatic module is fails and asks me to restore back to the previous version. What should I do? Link to comment Share on other sites More sharing options...
El Patron Posted January 21, 2015 Share Posted January 21, 2015 it's best to post 'how it failed', there is a log of actions typically pointing out the last thing it did before aborting. please make sure to include as much detail as possible in order to get best community help. Link to comment Share on other sites More sharing options...
maxfox44 Posted January 21, 2015 Author Share Posted January 21, 2015 Hi There. Thanks, these are the errors shown. Error while copying file /admin1247/ajax-tab.php Error when trying to upgrade file /admin1247/ajax-tab.php. File /admin1247/ajax-tab.php not removed. 1 Link to comment Share on other sites More sharing options...
El Patron Posted January 21, 2015 Share Posted January 21, 2015 ajax-tab.php is first file in the admin folder make sure that permissions allow write, typically folders 755 file 644 recursive. Link to comment Share on other sites More sharing options...
maxfox44 Posted January 21, 2015 Author Share Posted January 21, 2015 Thanks, I've just tried that and it kept failing on different files. Eventually, I was unable to even reach the dashboard, the site was stuck in maintenance mode. So I restored via my host. Beginning to think I should have stayed with Opencart! Link to comment Share on other sites More sharing options...
El Patron Posted January 21, 2015 Share Posted January 21, 2015 you must set the folder/file permissions recursively. It would not matter what cms you use, this knowldege is just part of skill sets required to run a website. little by little. Link to comment Share on other sites More sharing options...
maxfox44 Posted January 21, 2015 Author Share Posted January 21, 2015 Am using filezilla and I'm not sure what I should be selecting. HELP, LOL! Link to comment Share on other sites More sharing options...
El Patron Posted January 21, 2015 Share Posted January 21, 2015 this is difficult I think with filezilla, it may be easier to use google to search how to do this using your type of control panel, i.e. cpanel/plesk/other often times for failry decent hosting, they can help with these issues. then for the brave of heart and adventurous, you can learn how to use ssh and enter your own chmod http://superuser.com/questions/91935/how-to-chmod-755-all-directories-but-no-file-recursively tip: for setting file permissions make sure to search outside of PrestaShop, it's not related to this cms and you will find better info if you expand your search. don't give up! there are many different aspects to running a website, the cms/server side not to mention all php/java/html/ so be patient with yourself. Link to comment Share on other sites More sharing options...
maxfox44 Posted January 21, 2015 Author Share Posted January 21, 2015 Hi El Patron Thanks for continued support here. What I can't quite understand is, during install you have to change permissions to succeed. Yet, these permission don't satisfy something as basic as an upgrade. I got another thread open about the lack of google site map module in version 1.6. I tried to download the gsitemap, but that doesn't show up either. Really frustrated to have spent time building a shop up. Link to comment Share on other sites More sharing options...
El Patron Posted January 21, 2015 Share Posted January 21, 2015 yes, it's a labor of love, and I run several shops and sometimes I want to just go full time on goat farm in the Andes. typically out of the box, if we do not follow best practices, i.e. how we initially install shop files then we pay the price over an over again until they are fixed. I've seen often for example people using ssh or uploading zip file and installing on the server as opposed to creating domain ftp and uploading, this can result in bad file ownership. There are many ways we ourselves can make a mess of it and sometimes is just poor hosting. I think once you understand and then sort out your file permissions it will be much smother sailing. And in all honesty, you could probably post in job offers and get the permission issues resolved for very little money. Having actual access really makes it easier to resolve most issues. Also, upgrading is not advised say from 1609 to 16011 unless there is something that is currently keeping your shop from functioning, i.e. some fix or other major issue. Link to comment Share on other sites More sharing options...
maxfox44 Posted January 21, 2015 Author Share Posted January 21, 2015 Thank you again, I will follow your advice and forget about upgrading if no actual issues are being caused. I am still to resolve the google site map issue and I also don't understand what recursive permissions are. I thought I understood the basic permissions. Link to comment Share on other sites More sharing options...
radler64 Posted January 31, 2015 Share Posted January 31, 2015 Hello, I am using FileZilla on a Mac to maintain my shop. So may be the following procedure helps: 1. Make sure you have some time available 2. In FileZilla on the right window (remote site) select and do a right mouse click on the directory which includes you shop 3. Select the downmost sub-menu called "File Permissions" 4. Set the Permission and than select "Recurse into subdirectories" 5 Decide, whether you want to change all File Permissions only or Files and Directories or Directoriers only. Changing permissions recursively means, the whole directory tree is parsed. Hope this helps for FileZilla. Regards Dieter 1 Link to comment Share on other sites More sharing options...
hanuwant Posted February 1, 2015 Share Posted February 1, 2015 Guys, I was upgrade from 1.6.0.9 to 1.6.0.11 through 1-click upgrade. I followed all instructions carefully and there was no error of any kind, then It said about clearing the cookies. I did it but when I typed my shop and backoffice url then nothing is there, no error nothing. I lost entire control from my BO. Please help me guys. what should I do. Link to comment Share on other sites More sharing options...
El Patron Posted February 1, 2015 Share Posted February 1, 2015 Guys, I was upgrade from 1.6.0.9 to 1.6.0.11 through 1-click upgrade. I followed all instructions carefully and there was no error of any kind, then It said about clearing the cookies. I did it but when I typed my shop and backoffice url then nothing is there, no error nothing. I lost entire control from my BO. Please help me guys. what should I do. please in the future open new topic. for blank page turn on ps debug to obtain the underlying php error https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
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