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Back Office Prefrences Not Saving


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I have 3 things in the back office that when I change the setting and click save, the setting does not really save:

 

1. Prefrences > Products > Catalog mode - the default is "NO", when I try to change to "Yes" and click save, it tells me "The settings have been updated successfully." but after I go to a different screen and come back, the setting is really not saved and there is no change.

 

2. Prefrences > Orders > Order process type - cannot save to "one-page checkout"

 

3. Prefrences > Orders > Enable guest checkout  - cannot save to "yes"

 

I have PS V1.5.5   ... any ideas why I can't save/change these settings.

 

 

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using phpmyadmin open your production db.

 

back up your production db

 

open ps_configuration.  (note: ps_ is prefix this can differ from your original installation, typically it's the same.)

 

now check each of the following fields for duplicates, delete duplicate fields.

PS_CATALOG_MODE

PS_ORDER_PROCESS_TYPE

PS_GUEST_CHECKOUT

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I do not use multistore.

 

I have never looked at let alone alter a database, like ever. That is a scary place for me, very unfamiliar. I will take a peek and see what I can find out. I like to learn things so sometimes completely messing things up is a great learning tool. LOL (wish me luck)

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.

 

 

now check each of the following fields for duplicates, delete duplicate fields.

PS_CATALOG_MODE

PS_ORDER_PROCESS_TYPE

PS_GUEST_CHECKOUT

 

Ok, I finally had the guts to look at my database and figure out where these fields might be and it appears that these fields are not there at all. Is that possible? I have no idea how to fix it. Makes my head ache.

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Ok, I finally had the guts to look at my database and figure out where these fields might be and it appears that these fields are not there at all. Is that possible? I have no idea how to fix it. Makes my head ache.

 

 

these fields should be in table ps_configuration.  Make sure you are looking inside the ps_configuration table. 

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