Product compare not working

[famoso]

Hi

 

I have upgraded to the latest prestashop after using v1.6.0.9 without a problem.

 

I have just dicoverd that my compare items does not work at all anymore.  It goes to a blank page in google chrome.  I tried in ie and it says a 500 error.

 

I then disabled to compare by placing zero in products and the feature is no longer available for now until it gets fixed.

 

Any help please

[famoso]

Forgot to mention im using default theme.   If anyone has upgraded to new version can you please check out your compare items and see if it works.  Thanks

[Brendezzu]

I'm having same the same issue. I've made sure the features are populated but still receive a blank page. I'll play with it a little more and post if I figure it out. But hopefully someone can point us in the right direction.

[famoso]

I've just disabled it. It's a shame. Glad someone else has the same problem.

[vekia]

internal server error 500 = errors

in this case it will be necessary to inspect website with enabled error reporting

in simple words:

open: config/defines.inc.php

find this line: define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

 

 

then instead of blank page you will see detailed information what's up there. please share it.

[xertion]

The complete error is:
Fatal error: Cannot use object of type Product as array in /modules/ganalytics/ganalytics.php on line 379

 

Line 379 is the if (!isset($product['price'])) of the wrapProducts() function.

Complete code:

	/**
	* wrap products to provide a standard products information for google analytics script
	*/
	public function wrapProducts($products, $extras = array(), $full = false)
	{
		$result_products = array();
		if (!is_array($products))
			return;

		$currency = new Currency($this->context->currency->id);
		$usetax = (Product::getTaxCalculationMethod((int)$this->context->customer->id) != PS_TAX_EXC);
		foreach ($products as $index => $product)
		{
			if (!isset($product['price']))
				$product['price'] = (float)Tools::displayPrice(Product::getPriceStatic((int)$product['id_product'], $usetax), $currency);
			$result_products[] = $this->wrapProduct($product, $extras, $index, $full);
		}

		return $result_products;
	} 

So I guess there is an issue with the Prestashop Google Analytics module combined with this feature.

[janslavik]

I'm having the same issue. Presta 1.6.0.9 + default theme.

 

Edit: Solved by updating GA module.

Edited January 21, 2015 by janslavik (see edit history)

[mikewra]

In my 1.6.11 version and with the most recent update to Google Analytics and that does not resolve complaint made by OP "my compare items does not work at all anymore.  It goes to a blank page"  Disabling Google Analytics does allow compare to work. 

[famoso]

There was an upgrade to the compare module today.  I installed the update and now the compare feature works.  I had a feeling in my case it had something to do with the Google analytics module because it was the only module i added when the compare feature stopped working.  The upgrade has seemed to fix the issue

[bruce_ooi]

There was an upgrade to the compare module today.  I installed the update and now the compare feature works.  I had a feeling in my case it had something to do with the Google analytics module because it was the only module i added when the compare feature stopped working.  The upgrade has seemed to fix the issue

 

Hi Famoso,

 

I have the same problem with compare product.

 

May I know what have you been upgrading and how do you upgrade?

 

Hope you can share, thank you!

[prerana]

internal server error 500 = errors

in this case it will be necessary to inspect website with enabled error reporting

in simple words:

open: config/defines.inc.php

find this line: define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

 

 

then instead of blank page you will see detailed information what's up there. please share it.

 

Hi Vekia,

 

I am having same issue. My product comparison works in IE, Mozilla firefox and safari but does not work in chrome. I cam unable to locate the source of the problem.

I use 1.6 version of prestashop and I dont use default theme.

Any help is appreciated.

Thanks.

 

Regards,

Prerana

[dsolsona]

I use prestashop 1.6.1.1 with theme technoshop (http://addons.prestashop.com/en/high-tech-themes/186[spam-filter]technoshop-responsive.html) and I've uninstalled analytics module. Compare products return White screen

 

minutes later: In my case, the problem was socialsharing module. I've activated the php error messages to see it.

 

recargs,

David

Edited September 4, 2015 by dsolsona (see edit history)

[Monis Hundelädele]

In my Version 1.6.1.1 comparison ends in a Server Error 500. Does anybody have this Problem too? I cant locate the failure.

 

Greetz Tom

[Miguel Carvalho]

I have the same problem after upgrade to 1.6.1.0 with default theme. Any ideas?

 

Best Regards,

Miguel Carvalho

[carmy]

Hi Vekia, I debugging enabled. Here is the error that pops out:

Fatal error: Call to undefined method CompareController :: getProduct () in ... / modules / socialsharing / socialsharing.php on line 161

 

I updated the Social Sharing module and the error has disappeared. Now it works as usual.

 

Thank you

 

My version of PrestaShop is 1.6.0.14

 

internal server error 500 = errors

in this case it will be necessary to inspect website with enabled error reporting

in simple words:

open: config/defines.inc.php

find this line: define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

 

 

then instead of blank page you will see detailed information what's up there. please share it.

 

 

 

[Cadmiel]

Regarding this, i had the same problem and solve it on admin->performance tab-> smarty by selecting second option (compile...) if it is set to force compile it will not show the product comparison page.

 

I have PS 1.6.0.6 version

Best Regards

Cadmiel