stijnmenkehorst Posted January 11, 2015 Share Posted January 11, 2015 After upgrading to to 1.6.11 my shop is no longer creating orders when payment is reveived. I tried uninstalling the payment modules, but no luck there. Any suggestions? Regards, Stijn Link to comment Share on other sites More sharing options...
mytheory. Posted January 11, 2015 Share Posted January 11, 2015 Hi, So, the customer is able to pay which gets approved by your processor (its in their payment history), but the order isn't created in the backoffice, right? What payment module(s) are you using? Are you sure it is compatible with PS1.6.0.11? Most likely it should be even without any further modifications, but I would still make sure with the developer (if it is third-party). Have you used the PayPal USA module offered by PS? I would try using this if you aren't already... at least for testing purposes. Further, were there any changes that were made on your server (esp. regarding certain PHP extensions)? I know some payment modules utilize certain PHP extensions that may or may not be enabled by default. The host should be able to review this for you. I don't think I am having this issue, but I will double check... I will cross reference payment history from our merchant with the orders created in PS after our upgrade. HTH! PS. Its a huge inconvenience, but for the time being (until resolved) for approved payments you should be able to manually create the order using the shopping carts that have been created for that customer. Its only a temp solution. Link to comment Share on other sites More sharing options...
stijnmenkehorst Posted January 11, 2015 Author Share Posted January 11, 2015 Thank you for your reply. I contacted the payment provider to have a look at it. Hope they can fix this soon. I know about the manual way of creating orders, but it kills me Thanks though Stijn Link to comment Share on other sites More sharing options...
stijnmenkehorst Posted January 13, 2015 Author Share Posted January 13, 2015 Hmm.... Payment provider says my server gives a Error 500 when trying to reach notifyURL Contacting my hosting provider now. Link to comment Share on other sites More sharing options...
stijnmenkehorst Posted January 18, 2015 Author Share Posted January 18, 2015 Solved. Memory problem Link to comment Share on other sites More sharing options...
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