parista Posted January 8, 2015 Share Posted January 8, 2015 hi, Before to update the previous version on my web site, i updated it on my localhost to make a test. At the left side, i see all the menus but non of them show the sub menus. i tought that i made a mistake with 1 click update and i removed all the www files and i installed once again the new version. The same error, i can not edit my back office menus. Do you have any idea why i have this problem? This is bcs the new version don't work properly on localhost? thank you Link to comment Share on other sites More sharing options...
kax Posted January 8, 2015 Share Posted January 8, 2015 hi, Before to update the previous version on my web site, i updated it on my localhost to make a test. At the left side, i see all the menus but non of them show the sub menus. i tought that i made a mistake with 1 click update and i removed all the www files and i installed once again the new version. The same error, i can not edit my back office menus. Do you have any idea why i have this problem? This is bcs the new version don't work properly on localhost? thank you Just did an upgrade and I'm having the same exact problem, I don't know what to do! Link to comment Share on other sites More sharing options...
parista Posted January 9, 2015 Author Share Posted January 9, 2015 (edited) nobody has any idea or those who can help have not seen the message yet? Not to have the same problem on my going web site, i am afraid to update the latest version... thanks ---------------------------------------------------------- Edit: It's better sometimes to read all the indications and explanations not to have problem.. After to upgrade my localhost, To Do List appear and it says to make + F5. After to reenter to my backoffice, i did it and it's good and all the drop down menus worked. Now it's time to upgrade the latest version on my real web site. But i have unfortunatly another problem about my PHP executation time setting. I opened a new topic, you can visit it if you are interested: https://www.prestashop.com/forums/topic/400608-phps-max-execution-time-setting-warn-for-upgrading/ As the problem of the current topic is solved for me, i mark it as solved. Thanks every body Edited February 3, 2015 by parista (see edit history) Link to comment Share on other sites More sharing options...
Tanatus Posted January 9, 2015 Share Posted January 9, 2015 Having the same problem: 1 - no dropdown menus in admin 2 - cannot switch between tabs in product editor URL in product tabs change, but nothing happens at the screen. Tried in different browsers (Chrome, Firefox, Opera) - the same. In Firefox I receive an error: Password one more time Tab: Features (0) An error occurred during tabs loading: some of them cannob be loaded... [it is a simple translation of the error message, so someone can have different text] Link to comment Share on other sites More sharing options...
kax Posted January 9, 2015 Share Posted January 9, 2015 You guys can also check my discussion topic may be it can help you guys one way or another, here's the link: http://www.prestashop.com/forums/topic/393085-after-upgrade-to-prestashop-16011-back-office-drop-menus-are-not-working/?view=getnewpost Link to comment Share on other sites More sharing options...
Tanatus Posted January 9, 2015 Share Posted January 9, 2015 May be found the solution: I have two language website (Russian and Ukrainian). So, it works fine in one language and no dropdowns in another. In my case - working admin language is Ukrainian broken is Russian Link to comment Share on other sites More sharing options...
El Patron Posted January 9, 2015 Share Posted January 9, 2015 I have opened forge report on this issue http://forge.prestashop.com/browse/PSCSX-4259 Link to comment Share on other sites More sharing options...
Tanatus Posted January 9, 2015 Share Posted January 9, 2015 May be found the solution: I have two language website (Russian and Ukrainian). So, it works fine in one language and no dropdowns in another. In my case - working admin language is Ukrainian broken is Russian Unfortunately it also didn'e help. Drop downs and tabs again stopped working. From time to time drop downs apperar, but only for the next page switch. Link to comment Share on other sites More sharing options...
El Patron Posted January 9, 2015 Share Posted January 9, 2015 I have opened forge report on this issue http://forge.prestashop.com/browse/PSCSX-4259 please click the forge report, vote up, add comments... http://forge.prestashop.com/browse/PSCSX-4259 Note: because you all are early adopters of 16011, please open forge reports for issues then post new topics. The PrestaShop team works from forge, not forum. Thanks Link to comment Share on other sites More sharing options...
Tanatus Posted January 9, 2015 Share Posted January 9, 2015 (edited) By the way, may be it is also connected: Statistics at the BO panel also does not work at all. Just signs with arrows (updating or loading). In addition, no Google Map is in the order section. Edited January 9, 2015 by Tanatus (see edit history) 1 Link to comment Share on other sites More sharing options...
Tanatus Posted January 9, 2015 Share Posted January 9, 2015 Maybe I've found a solution. At my server the is optimisation option (combine_javascript). After deactivation everything began working fine. So, I think it was a problem. Will experiment with it to verify such solution is working. Link to comment Share on other sites More sharing options...
Tanatus Posted January 9, 2015 Share Posted January 9, 2015 (edited) Tested again. In my case it is definitely combine_javascript issue. When enabled - this "bug" becomes alive. When disabled - everything works fine. May be there is some conflict with CCC in Presta. Do not know. Edited January 9, 2015 by Tanatus (see edit history) Link to comment Share on other sites More sharing options...
Tanatus Posted January 9, 2015 Share Posted January 9, 2015 So, as a result, both combine_javascript and rewrite_javascript do not work fine for me. This error disappears only when these two functions are disabled. In my case - this "bug" is solved. Link to comment Share on other sites More sharing options...
El Patron Posted January 10, 2015 Share Posted January 10, 2015 I had similar issue today with a fresh install of 1562, I uninstalled module onboarding and resolved issue. Please uninstall this module (if you can not get to modules then you can rename or delete it in modules folder using ftp or hosting file manager) and let us know. thanks el Link to comment Share on other sites More sharing options...
DotMedia Posted January 10, 2015 Share Posted January 10, 2015 Hi El Patron,I just checked and I don't have a module 'onboarding' installed so can't be that, i've also just checked through my Database because I notice there were a few inconsistencies with the engine type for each table, all tables have now been changed to InnoDB and charset set to utf8 general.... didn't make any difference... issue is still there. Link to comment Share on other sites More sharing options...
Garbus Posted January 20, 2015 Share Posted January 20, 2015 Hi, My store was totaly freezed after updating to 1.6.0.11 ... and i was stuck but finally, i found an answer (while this bug is not resolved) ... . If you use cloudflare for your store, you have to change a cloudflare setting : - deactivate "Rocket Loader" ("Perfomance settings" menu) and that's all. Empty store and browser cache. Work for me Best regards, Guy. 2 Link to comment Share on other sites More sharing options...
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