PayPal module is not charging tax

[ci4cd]

Hi all

 

Here that I have:

 

Prestashop: 1.6

Paypal Module: PayPal USA, Canada v. 1.3.8

 

The issue is when a customer is placing an order and select PayPal as a method of payment the total amount displayed at the store is different than shown at the PayPal interfase:

 

The charge for shipment is ok but the charge for products appear with tax not included.

 

e.g.

 

At the Store:

 

• Item: $100 ($15 for Tax Included)
• Shimpment: $82
• Total: $182

 

At interfase Paypal

 

• Item: $85
• Shimpment: $82
• Total: $167

                     

. Please take a look on the pics attached.

 

 

 

 

[bellini13]

when this order was placed, was it done using standard or express checkout?

[ci4cd]

hi!

 

It was placed through the standard way

[bellini13]

the standard way, means 'paypal standard checkout'?  Or was it done via 'paypal express checkout'

 

Have you performed a test yourself to confirm the issue?

[ci4cd]

It means 'paypal standard checkout', yes I performed a test, actually the pieces of screenshot attached were taken from one of these tests.

 

 

Thanks for your reply!

[bellini13]

The way PaypalUSA works with Paypal Standard, is that Tax is sent as a discrete line item.  So the module removes tax from the products and provides a single sum of the tax amount.

 

So what you need to do is review the source code of the payment page (the page where you click on the Paypal payment method) and search for "tax_cart" (without the quotes).  The value you see is what is being sent to Paypal.

 

So there are 2 scenarios here

1) The module is sending a non-zero value

2) The module is sending a zero value

 

You need to determine which scenario is occurring, and we can go from there.

 

Alternatively, you can send me a PM with your stores information (back office and ftp server info), and I can review the issue for you.  However this is a paid service that I offer.