Empty page with logo after PrestaShop installation

[___Alice]

Hello,

 

My website is hosted on OVH (France), with one SQL database. 

I have installed manually PrestaShop from the GitHub folder.

 

After multiple attempts in installing PrestaShop, I finally reached to have it installed but since I choose to use the demo products (in the installation process and as I am new to PrestaShop), I think obtaining a white page with only the logo is surprising to me (see attachment).

 

I tried to print the errors switching to True the dev parameters from the file defines.inc.php, but nothing was printed.

Also, I see nothing in the console of the browser.

 

 

I suspect there is a conflict with the SQL database, but I don't know what to check.

 

Would you have any tracks to check what's wrong with my installation ?

 

 

Regards,

A&A

 

 

[NemoPS]

The github one is continuously changing because of commits, you should really use a stable version from the site here.. It's really hard to debug if nothing prints out with error reporting enabled

[___Alice]

Hi Nemo,

 

Thanks. I actually had to try installing with the GitHub folder since I was blocked in the installation of modules with the version found in PrestaShop.com.

 

I will try again with the PrestaShop installation files. I really think there is an issue related to the database since I already installed many times.

[NemoPS]

It might as well be. Mysql version? any special mysql module/extension installed on the server?