jakego Posted December 19, 2014 Share Posted December 19, 2014 Hi, I am trying to connect the Fedex Module v.1.6 to Fedex Webservices. I entered: 1. Fedex Account 2. Fedex Meter # 3. Fedex Password 4. Fedex Authentication Key When I try to connect to Fedex Webservices, I get Prestashop could not connect to Fedex webservices :Error 1000 : Authentication Failed Could anyone tell me why I am not able to connect? Thank you in advance for your help! Link to comment Share on other sites More sharing options...
bellini13 Posted December 19, 2014 Share Posted December 19, 2014 apparently some of the information you entered is wrong. double check the information, remove any spaces or invalid characters and try again? Link to comment Share on other sites More sharing options...
ltan Posted February 27, 2015 Share Posted February 27, 2015 Same problem here. I double check everything. Link to comment Share on other sites More sharing options...
RE20 Posted July 29, 2016 Share Posted July 29, 2016 Has anyone figured out this problem?!?!?!!?!? Link to comment Share on other sites More sharing options...
Andre_Desroches Posted November 6, 2016 Share Posted November 6, 2016 I am having the same issue, I have tried this with FedEx and UPS and get the same error "Webservice test connection:Error 1000 : Authentication Failed. I have tried both the test settings and the production API settings with the same results. I am hosting on Hostgator using Prestashop 1.6.0.14 I have seen this problem discussed many times on the forum but have never seen a solution. I'm wondering if it could be a problem with the host?? Link to comment Share on other sites More sharing options...
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