fo0rnik Posted December 15, 2014 Share Posted December 15, 2014 Hello, since the transition to prestashop 1.6, I have a problem of empty invoice. The payment is Ok but in the back office the orders have not status and no product. I have to go retrieve the products into the cart. This problem appears on every method of payment. I have nothing in the error logs. If you have any ideas...I take Thank you Link to comment Share on other sites More sharing options...
tuk66 Posted December 15, 2014 Share Posted December 15, 2014 It seems the database hasn't upgraded correctly. Can you check all important tables before and after the upgrade? Link to comment Share on other sites More sharing options...
fo0rnik Posted December 15, 2014 Author Share Posted December 15, 2014 On 12/15/2014 at 10:58 AM, tuk66 said: It seems the database hasn't upgraded correctly. Can you check all important tables before and after the upgrade? Thank you but how I can check ? Link to comment Share on other sites More sharing options...
fo0rnik Posted December 15, 2014 Author Share Posted December 15, 2014 On 12/15/2014 at 11:07 AM, fo0rnik said: Thank you but how I can check ? I forget, the problem appears on around 50% of orders. Link to comment Share on other sites More sharing options...
tuk66 Posted December 15, 2014 Share Posted December 15, 2014 It is hard to describe. Basically, you need to compare both databases, but how exactly it depends on your old version as well. Link to comment Share on other sites More sharing options...
fo0rnik Posted December 15, 2014 Author Share Posted December 15, 2014 On 12/15/2014 at 11:12 AM, tuk66 said: It is hard to describe. Basically, you need to compare both databases, but how exactly it depends on your old version as well. It was the 1.5.4 Link to comment Share on other sites More sharing options...
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