problem with installing modules

[darkivan]

Good evening I have a problem with the installation of the modules prestashop version of 1:06:09. When I install a module purchased as advanced top menu prestamodule I get the error message "in the form below and not 'been successfully installed" please help urgently

[CarlosC]

Hi,

 

Enable the debug mode and see what is the erro. http://goo.gl/82bBL7

Edited December 14, 2014 by CarlosC (see edit history)

[darkivan]

Hi sorry but I have not figured out how to fix it

[razaro]

First check that when you are installing module zip file it contains just module and not documentation and some other file.

Because most of modules comes with all filles packed in one zip which contain inside another zip that should be used.

 

If you have more issues try to contact developer after weekend.

 

On http://addons.prestashop.com/en/front-office-features-prestashop-modules/2072-advanced-top-menu-responsive.html

you have on right side , info about developer and link "Contact the developer" also try theirs contact form at

https://www.presta-module.com/en/contact-us.

[Paulito]

Hello

 

Just to add to what razaro has said and going from my own experience in buying modules.

 

1. You may have something like this

http://screencast.com/t/Ndc4j59c7

2. Which when clicked turns into this

http://screencast.com/t/DhotDL5Dio

3. Here is the module is was looking for

http://screencast.com/t/fumVz9xR

 

Paul

[El Patron]

also when working with modules and you use native Prestashop file cache

(back office-->advanced parms-->performance-->scroll to bottom)  make sure file cache not enabled when working with modules as this create unpredictable results  (well predictable, they will give back invalid install/uninstall status)