dropskopp Posted December 10, 2014 Share Posted December 10, 2014 Since the latest update to ganalytics 2.0.2 suddenly my analytics doesn't get any information from the system back. Just that someone put something into my goal cart. But no more e-commerce values are supported such as quantity, which product, price total, etc. This is all missing. Any idea? Link to comment Share on other sites More sharing options...
malokas Posted December 10, 2014 Share Posted December 10, 2014 Same here. Link to comment Share on other sites More sharing options...
the.rampage.rado Posted December 10, 2014 Share Posted December 10, 2014 The forum already have at least 2 topics regarding this problem - please search it. Long story short - uninstal, install and clear cache.Then go to your GA account and in top right ask for recheck of your tracking code. You should be getting information after that. Link to comment Share on other sites More sharing options...
ps3z Posted December 11, 2014 Share Posted December 11, 2014 Hello same here...i did update the analytics module. there are no any statics. By the way...we have to copy script to our prestashop files? or just type Our id in to the module ? this is enough? Regards Link to comment Share on other sites More sharing options...
ps3z Posted December 11, 2014 Share Posted December 11, 2014 Hello same here...i did update the analytics module. there are no any statics. By the way...we have to copy script to our prestashop files? or just type Our id in to the module ? this is enough? Regards its started to index it. problem solved for me Link to comment Share on other sites More sharing options...
dropskopp Posted December 11, 2014 Author Share Posted December 11, 2014 not working for me. I receive a lot of data but not the e-commerce conversions ... i am missing revenues, which products got bought, etc. Link to comment Share on other sites More sharing options...
posi0 Posted December 11, 2014 Share Posted December 11, 2014 Same problem 1. Module doesn't add ga('send', 'pageview'). So, I have to add it on my own on the module code 2. Once analytics start to obtain data, I realize It doesn't track ecommerce conversions... I have uninstall and install again. Nothing happen Any idea? thanks in advance Link to comment Share on other sites More sharing options...
the.rampage.rado Posted December 11, 2014 Share Posted December 11, 2014 Just reinstall with your property information in the module field. Don't hardcode anything. Link to comment Share on other sites More sharing options...
dropskopp Posted December 11, 2014 Author Share Posted December 11, 2014 Still not working ecommerce tracking Link to comment Share on other sites More sharing options...
malokas Posted December 11, 2014 Share Posted December 11, 2014 Still not working here too after reinstalling and cache delete Link to comment Share on other sites More sharing options...
malokas Posted December 11, 2014 Share Posted December 11, 2014 It seems the "reset" button made it work! Link to comment Share on other sites More sharing options...
BGBK Posted December 12, 2014 Share Posted December 12, 2014 "recheck / reset" the code in my GA account (google.com) Where exactly do I find that? Link to comment Share on other sites More sharing options...
dropskopp Posted December 13, 2014 Author Share Posted December 13, 2014 still not getting e-commerce data ... anyone? Link to comment Share on other sites More sharing options...
malokas Posted December 13, 2014 Share Posted December 13, 2014 Use the reset link in prestashop. Modules and the small arrow next to edit where you could also deinstall it. Just klick Reset there. This was the solution for me. Link to comment Share on other sites More sharing options...
dropskopp Posted December 13, 2014 Author Share Posted December 13, 2014 Did it and this doesn't help ... Link to comment Share on other sites More sharing options...
Matúš Posted December 15, 2014 Share Posted December 15, 2014 (edited) The forum already have at least 2 topics regarding this problem - please search it. Long story short - uninstal, install and clear cache. Then go to your GA account and in top right ask for recheck of your tracking code. You should be getting information after that. it did not help I'm watching html/js code ganalitics 2.0.2 in /order-confirmation, is not generate data for ecommerce. Probably is not working /ganalytics/views/templates/hook/header.tpl Edited December 15, 2014 by Matúš (see edit history) Link to comment Share on other sites More sharing options...
posi0 Posted December 16, 2014 Share Posted December 16, 2014 Same problem, Ganalytics doesn't track enhaced ecommerce transactions... I have found many people with the same problem... maybe a bug? thanks Link to comment Share on other sites More sharing options...
kermes Posted December 16, 2014 Share Posted December 16, 2014 (edited) I've been fixing this for my shop and published all the patches in github, this is so far the errors detected and fixed since upgrade to 2.0.2 bad controller names resulting in no transactions being recorded missing one page checkout, only 3 steps checkout are marked as "checkout" Class not found 500 error, transactions not being marked in prestashop as "sent to analytics" product footer hook not being executed, so special data from product page, such as price, name... not being sent pageview sent many times (3 times in order confirmation, 2 times in product pages) breaking bounce rate and page/visits stats missing products purchased info in order confirmation missing transaction id in order confirmation product impression missing in categories, new products, best sellers, prices drop and search result not using HookOrderConfirmation so payment modules with its own confirmation controller not being recorded (paypal, some credit cards modules...) click event being sent every time a product is viewed resulting in wrong bounce rate right now every thing seems to be working allright in http://www.yopongoelhielo.com for the past couple of days and enhaced ecommerce is finally working. I'm waiting for prestashop members to merge all the pullrequests (some are already merged) and release the update to everyone, but you can try the patches yourselves The code right now with some of the fixes applied https://github.com/PrestaShop/ganalytics The remaining patches: https://github.com/PrestaShop/ganalytics/pulls Edited December 16, 2014 by kermes (see edit history) 3 Link to comment Share on other sites More sharing options...
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