spm.presto Posted December 10, 2014 Share Posted December 10, 2014 (edited) Hi Before that, I wrote twice in the support (08.12.2014 and 09.12.2014), but no got response so far On Friday 28-11-2014 I received notice of payment So far I have not received payment on my bank account. Excuse me, but has already passed 7 working days and I still have not received a payment to my bank account. Perhaps to clarify the situation? Best Regards Edited January 8, 2015 by mitrocops (see edit history) Link to comment Share on other sites More sharing options...
spm.presto Posted December 11, 2014 Author Share Posted December 11, 2014 Any news? I wrote in the support https://addons.prestashop.com/en/contact-us (08.12.2014, 09.12.2014, 10.12.2014, 11.12.2014), but not got response so far .... Link to comment Share on other sites More sharing options...
spm.presto Posted December 12, 2014 Author Share Posted December 12, 2014 (edited) Yesterday support contacted with me I changed the status of the issue so as not to mislead users Prestashop Edited December 12, 2014 by mitrocops (see edit history) Link to comment Share on other sites More sharing options...
samyha Posted December 22, 2014 Share Posted December 22, 2014 Hi mitrocops, Sorry to read this! Did you receive the payment? Thanks. Link to comment Share on other sites More sharing options...
spm.presto Posted December 22, 2014 Author Share Posted December 22, 2014 Hi Thank you for your response. At the moment, support team sent a request for revocation of the payment to the wrong requisites. I'm just waiting for the result .. Best Regards Link to comment Share on other sites More sharing options...
samyha Posted December 22, 2014 Share Posted December 22, 2014 Thank you for letting me know. Don't hesitate to come back to me if the problem remains Have a nice day! Link to comment Share on other sites More sharing options...
spm.presto Posted December 24, 2014 Author Share Posted December 24, 2014 Hi You can check status? Had passed about a week .. Honestly I do not know what to do to help you ... Regards Thank you for letting me know. Don't hesitate to come back to me if the problem remains Have a nice day! Link to comment Share on other sites More sharing options...
samyha Posted December 29, 2014 Share Posted December 29, 2014 Hi, Thanks for your answer. Could you please send me your mail address by private message so I can make sure that the transaction is reviewed by our team? Link to comment Share on other sites More sharing options...
spm.presto Posted December 30, 2014 Author Share Posted December 30, 2014 Hi Thanks for your response Done. Sent you a private message Regards 1 Link to comment Share on other sites More sharing options...
spm.presto Posted January 8, 2015 Author Share Posted January 8, 2015 Problem solved I especially want to thank the samyha Thank you 1 Link to comment Share on other sites More sharing options...
samyha Posted January 9, 2015 Share Posted January 9, 2015 Hello, My pleasure! Link to comment Share on other sites More sharing options...
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