Crazy-P Posted December 7, 2014 Share Posted December 7, 2014 Dear all Something strange happened on my shop. A customer of mine had picked to pay by Bank Wire (or so it says in the back office), however he somehow had paid his order by Master Card instead. Anybody knows how this scenario could happen? Thank you for your time. Link to comment Share on other sites More sharing options...
tuk66 Posted December 8, 2014 Share Posted December 8, 2014 He picked to pay by Bank Wire and filled his card number. It is obvious what happened. What happens if you do the same thing? Link to comment Share on other sites More sharing options...
Crazy-P Posted December 9, 2014 Author Share Posted December 9, 2014 But at our shop we got 2 different modules for payment. 1 is for bank wire, another is for card payment. You will need to choose either one of those 2 before doing the payment. Link to comment Share on other sites More sharing options...
El Patron Posted December 9, 2014 Share Posted December 9, 2014 if you know the time, then you can review your access log from hosting...then you know exactly what was done by custmer... Link to comment Share on other sites More sharing options...
Crazy-P Posted December 11, 2014 Author Share Posted December 11, 2014 Thank you. I will try your advice out later when I'm back fromuniv. Link to comment Share on other sites More sharing options...
bellini13 Posted December 11, 2014 Share Posted December 11, 2014 Not sure which card processor you used, but if the customer really paid using their credit card, then you should see the transaction in your card processors website, right? Link to comment Share on other sites More sharing options...
Recommended Posts