SOLVED:Fatal Error when updating Google Analytics Module

[Alimay]

Hi

My shop has gone down and cannot get hold of my developer.

 

I went to update the Google Analytics module v2.1 under Analystics and Stats and now I get the following error - can anybody walk me through how to fix this please.  I am very new to this and don't know where to go to even begin solving this

 

 

The module comes up with this error

[PrestaShop] Fatal error in module ganalytics:
syntax error, unexpected ';', expecting ')'

 

How do I undo the update for this module

 

All help greatly received.

 

I managed to get hold of my developer who fixed my mistake.  Unfortunately I cannot share how he did it as I do not know.

 

Edited December 6, 2014 by Alimay (see edit history)

[kizmac]

Solution: in Modules/Ganalytics/ganalytics.php go to line 628. After last ) before ; add another )

[asood28]

Hi

My shop has gone down and cannot get hold of my developer.

 

I went to update the Google Analytics module v2.1 under Analystics and Stats and now I get the following error - can anybody walk me through how to fix this please.  I am very new to this and don't know where to go to even begin solving this

 

 

The module comes up with this error

[PrestaShop] Fatal error in module ganalytics:

syntax error, unexpected ';', expecting ')'

 

How do I undo the update for this module

 

All help greatly received.

 

I managed to get hold of my developer who fixed my mistake.  Unfortunately I cannot share how he did it as I do not know.

Even i am facing the same problem

What is the solution?

[Ovidiu H]

Thank you Kizmac, you solved my problem. 

 

Thank you very much. 

 

I have add ) like you told end now my front office and my back office are showing fine. Before the website and the back office return a blank white page. 

 

628      'qty' => (int)Tools::getValue('qty', 1));

[Antakarana]

Solution: in Modules/Ganalytics/ganalytics.php go to line 628. After last ) before ; add another )

 

That fixed the problem for my site!

 

 

Thanks!

Edited December 6, 2014 by Antakarana (see edit history)

[Yanddros]

Solution: in Modules/Ganalytics/ganalytics.php go to line 628. After last ) before ; add another )

 

Thank you Kizmac, you solved my problem.

Edited December 6, 2014 by Yanddros (see edit history)

[laurapessoa]

Solution: in Modules/Ganalytics/ganalytics.php go to line 628. After last ) before ; add another )

 

Thank you very much! Now it works perfectly.

[El Patron]

if you read this and it's not clear how to fix

 

also see this post:

 

http://www.prestashop.com/forums/topic/386003-ganalytics-module-crash-after-update/

[Marťas]

Solution: in Modules/Ganalytics/ganalytics.php go to line 628. After last ) before ; add another )

 

 

uf!! Simple correction, thx

[Porter Ricks]

Puuh, thx!

[ingedorthe]

How do I reach the Modules/Ganalytics/ganalytics.php?

 

I still cannot reach my developer and having been Down for more than a day, I am becoming desperate.

[Antakarana]

Hi,

 

Im not sure if all this issues has something to be with this google analytics strange behaviour:

 

http://www.prestashop.com/forums/topic/386444-google-analytics-issues/?do=findComment&comment=1891421

 

[Ovidiu H]

How do I reach the Modules/Ganalytics/ganalytics.php?

 

I still cannot reach my developer and having been Down for more than a day, I am becoming desperate.

 

Hi Ingedorthe!

 

You need to log in your cPanel, go to file manage , find the Modules folder for you site, find the Ganalytics folder, find then the ganalytics.php file and open it in the code editor. Than you need to find the line 628 and make the modification there. 

 

628      'qty' => (int)Tools::getValue('qty', 1));

 

I hope it helps. 

 

Nice day!

[ingedorthe]

it showet up that I did NOT have the administration codes on the webhotel - where the fix should be done. But the webmaster has solved the problem now. Thx

it showet up that I did NOT have the administration codes on the webhotel - where the fix should be done. But the webmaster has solved the problem now. Thx

it showet up that I did NOT have the administration codes on the webhotel - where the fix should be done. But the webmaster has solved the problem now. Thx

[mir-aus]

Hi,

 

I have another problem with ganalytics ver 2.0.2 . if product have any crater like this " | " , item can not add to the cart!

 

any suggestion?

[Antakarana]

Hi,

 

I have another problem with ganalytics ver 2.0.2 . if product have any crater like this " | " , item can not add to the cart!

 

any suggestion?

 

 

Hi, are you sure that the issue is related to google analytics?

[mir-aus]

Hi, are you sure that the issue is related to google analytics?

100% sure.

when I use 1.8.2 no problem at all :

when i check the error, problem is wit the coding of new JS in update 

error is: Impossible to add the product to the cart.

textStatus: 'error'

errorThrown: 'Internal Server Error'

responseText:

[Antakarana]

100% sure.

when I use 1.8.2 no problem at all :

when i check the error, problem is wit the coding of new JS in update 

error is: Impossible to add the product to the cart.

textStatus: 'error'

errorThrown: 'Internal Server Error'

responseText:

 

Have you tried to roll back and use a previous versión of the module to check if that solved the problem?

[mir-aus]

Have you tried to roll back and use a previous versión of the module to check if that solved the problem?

Yes, I just Roll back it and woks ok, but with the new one I have same problem 

[yapliren]

Hi,

 

I have another problem with ganalytics ver 2.0.2 . if product have any crater like this " | " , item can not add to the cart!

 

any suggestion?

 

I am facing this issue too!

 

Prestashop Analytics version 2.0.4

 

any product reference with " | " , it will show error before adding to cart.

 

Impossible to add the product to the cart.

 

textStatus: 'error'

errorThrown: 'Internal Server Error'

responseText:

[Antakarana]

Hi!

 

There's a new update for the google analytics module... anybody has tried it? I've fixed my issues sometime ago and I'm not sure if I should update it....