Peter.skotte Posted December 4, 2014 Share Posted December 4, 2014 (edited) Hello forum Sorry for bringing up the topic separately, but I haven't been able to find a solution among the existing suggestions to the white screen problem. My server is already running at 256 MB memory limit, but the thing is that the problem does not occur for all visitors. As you can see in the attached images, when the error occur (2) the visitor only sees a blank line and the logo, where as the correct display (1) everything is rendered. So far I have only personaly seen this error on windows 8, but both in chrome and ie 11. On Yosemite (all standard browser) it works fine. Also iOS browser render ok. Any suggestions? Thanks, Peter Edited December 6, 2014 by Peter.skotte (see edit history) Link to comment Share on other sites More sharing options...
mickeyboy1 Posted December 8, 2014 Share Posted December 8, 2014 Have you tried turning on error reporting to see if that shows anything Link to comment Share on other sites More sharing options...
tuk66 Posted December 8, 2014 Share Posted December 8, 2014 Is your shop online to test it? Link to comment Share on other sites More sharing options...
Peter.skotte Posted December 14, 2014 Author Share Posted December 14, 2014 Yes. www.rabatolie.dk Thanks Link to comment Share on other sites More sharing options...
El Patron Posted December 14, 2014 Share Posted December 14, 2014 Yes. www.rabatolie.dk Thanks you will need to get underlying php error, blank screen is not possible to debug. see mickeyboy response above. Make sure to answer directly each advice given. http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ also please see hosting control panel you use and look for logs...and then error log Link to comment Share on other sites More sharing options...
Peter.skotte Posted December 14, 2014 Author Share Posted December 14, 2014 I have enabled debug mode ;-) Link to comment Share on other sites More sharing options...
mickeyboy1 Posted December 14, 2014 Share Posted December 14, 2014 May be on the wrong lines here, but have you got geolocation turned on ? Link to comment Share on other sites More sharing options...
Peter.skotte Posted December 14, 2014 Author Share Posted December 14, 2014 May be on the wrong lines here, but have you got geolocation turned on ? Yes. But for debugging purposes I have disabled to now. /peter Link to comment Share on other sites More sharing options...
Peter.skotte Posted December 14, 2014 Author Share Posted December 14, 2014 I had to disable debuggin mode because it rendered the shopping feature useless. But the errors show where: Warning: tempnam(): open_basedir restriction in effect. File(/home/www/rabatolie.dkcache) is not within the allowed path(s): (/home/www/rabatolie.dk/:/tmp/domains/034/rabatolie.dk/:/usr/share/php_binaries/include/) in /home/www/rabatolie.dk/classes/PrestaShopAutoload.php on line 151 Warning: Cannot modify header information - headers already sent by (output started at /home/www/rabatolie.dk/classes/PrestaShopAutoload.php:151) in /home/www/rabatolie.dk/classes/controller/FrontController.php on line 793 Link to comment Share on other sites More sharing options...
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