kentsang Posted November 30, 2014 Share Posted November 30, 2014 Hi, my Prestashop version is 1.6.0.8 And the paypal version is : 1.3.8 Situation: It works well in English when i choose the shop language in English. But it has some errors in other language.....both in live mode or sandbox mode ------------------------- [Other language] After payment via paypal, it redirect to my shop. And it shows the following error message: Unfortunately, an error occurred during the transaction. Please double-check your credit card details and try again. If you need further assiastance, feel free to contact us anytime. (Your Order's Reference: ESXXXXXXXX) When i check it in admin dashboard, the transaction detail of Paypal and invoice in this order was disappear and cannot full refund via Paypal. and i found a strange sentence: This order has been placed more than 60 days ago or no transaction details are available. Therefore, it cannot be refunded anymore. But still has basic information in this order-what product in this order, prices, what customer...and a message in private from paypal- please check the attachment image..Thanks. Please help me....This shop had been run in live site...Thank you.. Link to comment Share on other sites More sharing options...
vekia Posted November 30, 2014 Share Posted November 30, 2014 duplicated, continue discussion here: http://www.prestashop.com/forums/topic/384750-cannot-received-paypal-transaction-details-cannot-fully-refund/ Link to comment Share on other sites More sharing options...
Recommended Posts