followme Posted November 28, 2014 Share Posted November 28, 2014 I’m using PrestaShop 1.6 (default theme) and the standard PrestaShop cart. and its the carriers postage posting and post section , i am not using any module its all in std for Multiple carriers for same order over charging2 couriers All postal prices per items / products we charge by weight only to deliver in the UK2 couriers and the system works perfect in each separate group a> Letter post ( small Items cheap to post ) "weight to correct postage price " b> Parcel Post ( large items cost more ) "weight to correct postage price " so ifAll products are in A> group "Letter post" all postage works and checks out perfect to weight valueAll products are in B> group "Parcel Post" all postage works and checks out perfect to weight valueand if2X All products are in B> group "Parcel Post"priced from weight say £3.20 ( 250g x 2 = 500g weight ) = £3.20 postage in total price to post1X products are in A> group "Letter post"priced from weight £1.25 ( 20g ) in total price to post normally by its self butwhen ordered together500g +220g both A> B> set at = £3.20 for default carrier because its under 1,000g weightThis is not happening and the customer is getting charged £3.20 + £1.25 -=£4.45 ( and NOT just 1,000g at £3.20 this is an example and we have a lot of small low tickets items and now daily getting dropped carts because of this issueIt charges correct for each group carriers BUT THEN ADDS both A. and B> together NOT the TOTAL WEIGHT as it should charge as a combinationI did set up the default weight carrier to be B> group "Parcel Post" just for this problem but not doing this eitherSo now its over changing postal by adding them both together when NOT combining the weight and defaulting to the price of the weight to postal B> prices please help .........:-( Ste Link to comment Share on other sites More sharing options...
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