Edenpart Posted November 28, 2014 Share Posted November 28, 2014 (edited) Hi, I have a problem and maybe you can help me. I am using Prestshop, i have more than 600 products, and my problem is, everytime I try to duplicate one product for create a new one based on an old one i get a white screen, the browser returns me a blank page. It happens when I delete or create a new product too, Then when I go back on the browser, I refresh the page and i see that the product is duplicated or whatever i wanted to do... but everytime i need to duplicate, see the wite screen, go back and so on... Is there anyway to fix that problem? Thank you in advance Edited November 28, 2014 by Edenpart (see edit history) Link to comment Share on other sites More sharing options...
tuk66 Posted November 28, 2014 Share Posted November 28, 2014 How long does it take to get the blank page? Immediately, 30 s, 60 s? Link to comment Share on other sites More sharing options...
Edenpart Posted November 28, 2014 Author Share Posted November 28, 2014 Inmediately, i just click in duplicate or save and next window is white. Link to comment Share on other sites More sharing options...
tuk66 Posted November 28, 2014 Share Posted November 28, 2014 Image folder permissions? Link to comment Share on other sites More sharing options...
Edenpart Posted November 28, 2014 Author Share Posted November 28, 2014 I havent changed any permission, everything is the same as few months ago. can it be maybe any update? Link to comment Share on other sites More sharing options...
tuk66 Posted November 28, 2014 Share Posted November 28, 2014 It can be anything from a wrong module to a PrestaShop bug or server settings. Link to comment Share on other sites More sharing options...
Edenpart Posted November 28, 2014 Author Share Posted November 28, 2014 i tried to upload some products using sql,,, do u think can it be because this? I always did and i had no problems until now Link to comment Share on other sites More sharing options...
tuk66 Posted November 28, 2014 Share Posted November 28, 2014 Sure, your database can be inconsistent. Link to comment Share on other sites More sharing options...
toup Posted November 29, 2014 Share Posted November 29, 2014 Have you tried putting the shop in dev mode so it would display errors and give you a clue what's wrong ? Blank pages are rarely showing up without an error If you didn't and don't know how, edit config/defines.inc.php and change define('_PS_MODE_DEV_', false); to define('_PS_MODE_DEV_', true); should be one of the first lines of the file Link to comment Share on other sites More sharing options...
Edenpart Posted November 29, 2014 Author Share Posted November 29, 2014 Thank you very much. This will help me a lot. I will post any new I can find using this. Link to comment Share on other sites More sharing options...
Edenpart Posted November 29, 2014 Author Share Posted November 29, 2014 Well, now displaying errors I discovered the ebay module was in conflict with some function calling. I guess this last update was not so good. I hope they fix it soon Thank you so much! Link to comment Share on other sites More sharing options...
toup Posted November 29, 2014 Share Posted November 29, 2014 Well, now displaying errors I discovered the ebay module was in conflict with some function calling. I guess this last update was not so good. I hope they fix it soon Thank you so much! anytime! don't forget to toggle errors back off for production Link to comment Share on other sites More sharing options...
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