PayPal Problem!

[Numpty]

Hi all

 

Don't know if anybody can help with this but I am getting this message when trying to make a paypal payment.

 

PLEASE TRY TO CONTACT THE MERCHANT:

1. <b>PayPal response:</b>
2. TIMESTAMP -> 2014-11-26T23:48:11Z
3. L_ERRORCODE0 -> 10002
4. L_SHORTMESSAGE0 -> Security error
5. L_LONGMESSAGE0 -> Security header is not valid
6. L_SEVERITYCODE0 -> Error

 

Any help would be most appreciated 

[shacker]

try this

 

 it was because you have to enter manually the API password and the signature in the Paypal module as the copy-paste doesn't always copy everything good.

 

And, by the way, another thing is to put the permissions of all files in the Paypal module folder to 744, they are initially set up to 777 and it does generate an error.

 

Hope it helps.

[Numpty]

Thanks for the help.

 

I manually typed in the details and changed the permissions to 744 as you mentioned but now I get this message:

 

You don't have permission to access /modules/paypal/express_checkout/payment.php on this server.

 

 

[El Patron]

Thanks for the help.

 

I manually typed in the details and changed the permissions to 744 as you mentioned but now I get this message:

 

You don't have permission to access /modules/paypal/express_checkout/payment.php on this server.

 

typically folders are 755 files 644

 

for inquiring minds, .htaccess is 664

[Numpty]

If I set folders to 755 I get:

 

PLEASE TRY TO CONTACT THE MERCHANT:

1. <b>PayPal response:</b>
2. TIMESTAMP -> 2014-12-04T00:17:51Z
3. L_ERRORCODE0 -> 10002
4. L_SHORTMESSAGE0 -> Security error
5. L_LONGMESSAGE0 -> Security header is not valid
6. L_SEVERITYCODE0 -> Error

 

If I set the folders to 744 I get:

 

You don't have permission to access /modules/paypal/express_checkout/payment.php on this server.

 

Anybody come across this problem before?

[El Patron]

If I set folders to 755 I get:

 

PLEASE TRY TO CONTACT THE MERCHANT:

1. <b>PayPal response:</b>
2. TIMESTAMP -> 2014-12-04T00:17:51Z
3. L_ERRORCODE0 -> 10002
4. L_SHORTMESSAGE0 -> Security error
5. L_LONGMESSAGE0 -> Security header is not valid
6. L_SEVERITYCODE0 -> Error

 

If I set the folders to 744 I get:

 

You don't have permission to access /modules/paypal/express_checkout/payment.php on this server.

 

Anybody come across this problem before?

 

usually when security header is not valid, it's because you did not use your paypal email address where it asks for business name (I forget what it asks but not for email)...(paypal usa/can/mex only, EU module uses api)

 

see if this post helps

http://www.prestashop.com/forums/topic/357836-tip-paypal-usa-canada-v138-installed-without-issue-config-screen-shot-included/

[Numpty]

Hi Guys,

 

Thanks for all your help, it turned out to be an error with the details I got from the customer!

[shacker]

remember to change title to solved editing the first post.

regards