Lorentztm Posted November 19, 2014 Share Posted November 19, 2014 Hi! I've reinstalled my website (1.5.6.0) and on checkout, after i hit "finish order", i get a blank page, instead of order-confirmation. When I look in the error log, i get this: PHP Fatal error: Uncaught exception 'SmartyCompilerException' in /home/beatrixart.ro/htdocs/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:667\nStack trace:\n#0 /home/beatrixart.ro/htdocs/tools/smarty/sysplugins/smarty_internal_templateparser.php(3144): Smarty_Internal_TemplateCompilerBase->trigger_template_error()\n#1 /home/beatrixart.ro/htdocs/tools/smarty/sysplugins/smarty_internal_templateparser.php(3209): Smarty_Internal_Templateparser->yy_syntax_error(10, '\\xE2')\n#2 /home/beatrixart.ro/htdocs/tools/smarty/sysplugins/smarty_internal_smartytemplatecompiler.php(105): Smarty_Internal_Templateparser->doParse(10, '\\xE2')\n#3 /home/beatrixart.ro/htdocs/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php(206): Smarty_Internal_SmartyTemplateCompiler->doCompile('{*\\n* 2007-2013 ...')\n#4 /home/beatrixart.ro/htdocs/tools/smarty/sysplugins/smarty_internal_template.php(187): Smarty_Internal_TemplateCompilerBase->compileTemplate(Object(Smarty_Internal_Template))\n#5 /home/beatrixart.ro/htdocs/tools/smarty/sys in /home/beatrixart.ro/htdocs/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 667, referer: http://beatrixart.ro/module/cashondelivery/validation For checkout, i used cash on delivery as method of payment. I tried rolling back on some modules that don't work with 1.5, as suggested here, but it didn't solve the issue. Any ideas what could it be? Thanks a lot! Link to comment Share on other sites More sharing options...
Lorentztm Posted November 21, 2014 Author Share Posted November 21, 2014 Kind reminder, I still haven't managed to solve the issue. Link to comment Share on other sites More sharing options...
vekia Posted November 21, 2014 Share Posted November 21, 2014 this is full error report? nothing more? Link to comment Share on other sites More sharing options...
Lorentztm Posted November 21, 2014 Author Share Posted November 21, 2014 When i get to the page after completing the order, i get a blank page. This is the error from the error log. If you need more information, please let me know what should I provide. Link to comment Share on other sites More sharing options...
vekia Posted November 21, 2014 Share Posted November 21, 2014 problem is related to each payment method available in your store, or just only to cashondelivery ? Link to comment Share on other sites More sharing options...
Lorentztm Posted November 22, 2014 Author Share Posted November 22, 2014 (edited) I get the same error, regardless of the payment method. I also tried deactivating the payment methods one by one. Edited November 22, 2014 by Lorentztm (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted November 23, 2014 Share Posted November 23, 2014 can you please, for test purposes. empty temporarily file: themes/your-theme/order-confirmation.tpl does it (order process) works the same when this file is empty? Link to comment Share on other sites More sharing options...
Lorentztm Posted November 24, 2014 Author Share Posted November 24, 2014 (edited) I deleted the contents of order-confirmation.tpl and now i get a blank with header, footer and menu. I will try restoring the original order-confirmation and get back to you if the problem is solved. Later edit: i tried deleting the iframe i used for affiliate marketing and it works fine, i had to wrap the iframe in {literal} to make it work. Thanks a lot for help, Vekia! Edited November 24, 2014 by Lorentztm (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted November 24, 2014 Share Posted November 24, 2014 as i supposed there was some non default code that uses brackets { } glad to hear that {literal} solved your problem i marked topic title as solved with regards, Milos 1 Link to comment Share on other sites More sharing options...
MVP Posted November 29, 2014 Share Posted November 29, 2014 (edited) I'm glad this problem was solved. In my case, this is the second time i receive a blank page on "http://*****/module/cashondelivery/validation" after finnishing any order. Last month the problem was from a courier module installed, but this time i really can't decide what module is the cause? Is there any chance to find out the precise module what create this problem? When order is complete, client receive blank screen and not a single email is sent (to him or to me); also, no order status is given for the new order. Thank you in advance L.E.: solved with advice from @Vekia in another topic. The backslashes in "public_html/shop/themes/default-bootstrap/mails/ro/order_conf_product_list.txt" caused by using romanian letters in translations (like "ș,î,ț,ă,â). From now on i must avoid using those letters in translations. THANK YOU, VEKIA! Edited November 29, 2014 by motovip (see edit history) Link to comment Share on other sites More sharing options...
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