ldon Posted November 16, 2014 Share Posted November 16, 2014 Please help. When a customer make an order the system send an email with confirmation only to a customer, not to an employee. I'm not able to find the problem. Link to comment Share on other sites More sharing options...
nsweb Posted November 16, 2014 Share Posted November 16, 2014 use Mail Alerts module to get notified about new orders Link to comment Share on other sites More sharing options...
ldon Posted November 16, 2014 Author Share Posted November 16, 2014 On 11/16/2014 at 7:55 PM, nsweb said: use Mail Alerts module to get notified about new orders I meant for free. I do earn nothing at all so far. Link to comment Share on other sites More sharing options...
nsweb Posted November 16, 2014 Share Posted November 16, 2014 it is free Link to comment Share on other sites More sharing options...
ldon Posted November 16, 2014 Author Share Posted November 16, 2014 On 11/16/2014 at 9:06 PM, nsweb said: it is free You probably mean the "Mail alert" modul which is already included in presta 1.6.x. I use it but it is a problem. I've found the solution but I think it is a not sorting out the problem. The module doesn't send an email of a new order to an emial address of the first row, but it does for rest of rows. Link to comment Share on other sites More sharing options...
nsweb Posted November 17, 2014 Share Posted November 17, 2014 What you mean first row? Try to reinstall module. Try to restore default email templates. Link to comment Share on other sites More sharing options...
ldon Posted November 17, 2014 Author Share Posted November 17, 2014 On 11/17/2014 at 8:48 AM, nsweb said: What you mean first row? Try to reinstall module. Try to restore default email templates. You can add few e-mail addresses to the "MAIL ALERT" MODUL. Each row one. On an e-mail of the first row I do not receive a confirmation about a new order. Link to comment Share on other sites More sharing options...
nsweb Posted November 18, 2014 Share Posted November 18, 2014 add fake email to first row. or hire a developer to fix this Link to comment Share on other sites More sharing options...
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