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paypal order problem


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hi, all

 

my shop version : PrestaShop™ 1.6.0.6 -  3.222s

paypal version :  v3.7.2-PayPal Europe - Official

 

I created an order in my website, tried to pay by paypal , the website pop up the following messages:

 

Error occurred:

Please try to contact the merchant:

  1. <b>PayPal response:</b>
  2. TIMESTAMP -> 2014-11-16T08:41:35Z
  3. L_ERRORCODE0 -> 10002
  4. L_SHORTMESSAGE0 -> Security error
  5. L_LONGMESSAGE0 -> Security header is not valid
  6. L_SEVERITYCODE0 -> Error

« BACK

 

 

in the back office, i can only find this order in Abandoned Carts, order ID indicates " not ordered" .

 

I would appreciate if you can give me some suggestions.. Thanks in advance

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