nicola82 Posted November 15, 2014 Share Posted November 15, 2014 I have some products with different customized field. In one of these products, prestashop shows this sentence: Dead written subject material, Really enjoyed studying into the custom fields. what the @ is that? how to remove it? Link to comment Share on other sites More sharing options...
nicola82 Posted November 29, 2014 Author Share Posted November 29, 2014 Link to comment Share on other sites More sharing options...
nicola82 Posted December 17, 2014 Author Share Posted December 17, 2014 I still have this issue in one of my customizable products. <div class="customizableProductsText"> <h5 class="product-heading-h5">Text fields</h5> <ul id="text_fields"> <li class="customizationUploadLine required"> <label for ="textField0"> Your name <sup>*</sup> </label> <textarea name="textField7" class="form-control customization_block_input" id="textField0" rows="3" cols="20">Dead written subject material, Really enjoyed studying. kfdeffgagead</textarea> </li> </ul> </div> how can I fix it? I do not know which file I should edit... Link to comment Share on other sites More sharing options...
rytiz2873 Posted December 18, 2014 Share Posted December 18, 2014 have you checked product.tpl file? Link to comment Share on other sites More sharing options...
nicola82 Posted December 18, 2014 Author Share Posted December 18, 2014 yes, there is not such text in the product.tpl Link to comment Share on other sites More sharing options...
mickeyboy1 Posted December 18, 2014 Share Posted December 18, 2014 have you got a link to page with this text Link to comment Share on other sites More sharing options...
nicola82 Posted December 18, 2014 Author Share Posted December 18, 2014 have you got a link to page with this text here it is in the customizable tab http://goo.gl/GhnQt0 here is another similar product with no such text http://goo.gl/Yxzryr Link to comment Share on other sites More sharing options...
rytiz2873 Posted December 19, 2014 Share Posted December 19, 2014 it is hard to say from where this text is :/ maybe you have checked DB also? Link to comment Share on other sites More sharing options...
mickeyboy1 Posted December 19, 2014 Share Posted December 19, 2014 (edited) Unless a guest has entered text then clicked save, as this then saves the data to the text box. This seems like a bug as it should empty the text boxes on page load.(unless this clears after prurchase, havent tested that though) I have deleted the text from the fields just from front end and clicked save. Can you check that it has now disappeared. Edited December 19, 2014 by mickeyboy1 (see edit history) Link to comment Share on other sites More sharing options...
rytiz2873 Posted December 19, 2014 Share Posted December 19, 2014 i still can see same text Link to comment Share on other sites More sharing options...
NemoPS Posted December 20, 2014 Share Posted December 20, 2014 Are you using any module that could affect customization? How does the tpl look like? THe variable I mean, in the raw product.tpl. Try with the default template as well, it might just be that Link to comment Share on other sites More sharing options...
nicola82 Posted December 28, 2014 Author Share Posted December 28, 2014 Unless a guest has entered text then clicked save, as this then saves the data to the text box. This seems like a bug as it should empty the text boxes on page load.(unless this clears after prurchase, havent tested that though) I have deleted the text from the fields just from front end and clicked save. Can you check that it has now disappeared. I tried like you, I deleted the text and then clicked save. Now, if I refresh the page there is no more text. Then, if I delete cache and try again, there is no text. It works for me but now I am not sure that a "real new" visitor will see it or not. Could you check it out? Then if this is not working I'll attach the .tpl to see if it helps. Link to comment Share on other sites More sharing options...
mickeyboy1 Posted December 28, 2014 Share Posted December 28, 2014 Im afraid i still see it you may have to delete it from the database (but always back-up first) Link to comment Share on other sites More sharing options...
nicola82 Posted December 28, 2014 Author Share Posted December 28, 2014 Im afraid i still see it you may have to delete it from the database (but always back-up first) where do I have to check in the db? which table? Link to comment Share on other sites More sharing options...
mickeyboy1 Posted December 28, 2014 Share Posted December 28, 2014 (edited) check in ps_customization_field_lang should be in "name " of id_customization_fields 0,1,2 and 3 let us know what you find Edited December 28, 2014 by mickeyboy1 (see edit history) Link to comment Share on other sites More sharing options...
nicola82 Posted December 29, 2014 Author Share Posted December 29, 2014 ps_customization_field_lang looks clean but look w hat I've found in the PS_customized_data .. Link to comment Share on other sites More sharing options...
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