Jasdeep Singh Posted November 15, 2014 Share Posted November 15, 2014 Hello, I recently migrated from Godaddy's shared hosting to VPS Managed, & imported my site through their import website tool. Then I changed it's DNS Zone's A record to my Server's Dedicated IP address. After 48 hours, finally it got updated but now it gives me error "Executing in an invalid environment for the supplied user". Please guide on how to recover it now. As the website has been down for more than 2 days now. Thanks Link to comment Share on other sites More sharing options...
safa Posted November 15, 2014 Share Posted November 15, 2014 Hello; best way cotact the your current hosting company (vps server) . and tell everytihnk about migration. they eill be solve your problem. probly your problem is (creting dns record) . also you can check your dns record https://www.whatsmydns.net/ regards.. Link to comment Share on other sites More sharing options...
Jasdeep Singh Posted November 15, 2014 Author Share Posted November 15, 2014 Hi Safa, Thanks for replying. I checked the DNS record, they are pointing to the correct address. The Call Support Support for Indian customers says that they don't have the knowledge about VPS, & as my website is hosted on US servers so only they can provide the support. I have also sent an email to them but no reply as of yet. In the meantime, my website is still down. I strongly believe that it is some issue in the migration & not the DNS. Any other suggestions? Link to comment Share on other sites More sharing options...
williamrandy Posted December 23, 2014 Share Posted December 23, 2014 (edited) Hi, When you create your domain via plesk or cpanel part of that creates files that differs by hosting..(but generally they have site under construction or something to that effect.. did you first clean out the files created automatically when you generated your domain name? look for index.html, this is probably being picked up...delete it.. Edited December 24, 2014 by williamrandy (see edit history) 1 Link to comment Share on other sites More sharing options...
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