Confirmation of payment by bank transfer: blank white screen

[Obiettivoweb]

Hi,

 

I'm doing a test shot of orders.

When I place an order from the front office at the end of the process in 5 steps after confirmation of payment by bank transfer, I get a blanck white screen with the following url: http://www.compraloinofferta.com/module/bankwire/ validation

 

In the back office order comes complete with everything regularly.

 

I think there is some problem with the module.

Have any of you had the same problem or does anyone know how to fix this malfunction?

 

thanks

 

version 1.6.0.9

[vekia]

white screen = errors

please turn on error reporting

it's first step in debug process

then try to reproduce issue 

 

instead of white page you will see detailed infomation about error (what and where doesnt work)

please paste here this error output

[Obiettivoweb]

white screen = errors

please turn on error reporting

it's first step in debug process

then try to reproduce issue 

 

instead of white page you will see detailed infomation about error (what and where doesnt work)

please paste here this error output

Hi Vekia,

 

I reproduced the problem, here is the error message I get:

 

Fatal error: Uncaught --> Smarty Compiler: Syntax error in template "/home/ecomweb/public_html/themes/default-bootstrap/mails/it/order_conf_product_list.txt" on line 2 "{$product[\'reference\']}" - Unexpected "\" <-- thrown in /home/ecomweb/public_html/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php on line 2

 

 

In the back office, the order arrives correctly.

 

how I can fix this?

 

 

Version 1.6.0.9

Default theme

[vekia]

it looks like mail template file is crashed

can you paste contents of file: /themes/default-bootstrap/mails/it/order_conf_product_list.txt

 

?
 

[Obiettivoweb]

it looks like mail template file is crashed

can you paste contents of file: /themes/default-bootstrap/mails/it/order_conf_product_list.txt

 

?

 

Hi Vekia,

 

here is the content:

 

 

 

{foreach $list as $product}

{$product[\'reference\']}

 

{$product[\'name\']}

 

{$product[\'price\']}

 

{$product[\'quantity\']}

 

{$product[\'price\']}

 

{foreach $product[\'customization\'] as $customization}

{$product[\'name\']} {$customization[\'customization_text\']}

 

{$product[\'price\']}

 

{$product[\'customization_quantity\']}

 

{$product[\'quantity\']}

{/foreach}

{/foreach}

[vekia]

remove backslashes from variables

change {$product[\'reference\']} to {$product['reference']}

do the same for each variable.

[Obiettivoweb]

remove backslashes from variables

change {$product[\'reference\']} to {$product['reference']}

do the same for each variable.

Hi Vekia

 

thanks a lot. Now it works.

 

Here is the edited file as you suggested:

 

{foreach $list as $product}

{$product['reference']}

 

{$product['name']}

 

{$product['price']}

 

{$product['quantity']}

 

{$product['price']}

 

{foreach $product['customization'] as $customization}

{$product['name']} {$customization['customization_text']}

 

{$product['price']}

 

{$product['customization_quantity']}

 

{$product['quantity']}

{/foreach}

{/foreach}

 

 

I want to know one thing.

 

In localizations-translations - email template translations (drop down menu)

 

In core-mail: the email template of "order_conf_product_list" is empty the HTML version, but there is the TXT version.

 

This could be causing the problem or not has nothing to do?

 

Thanks again for your help

[cockpitinferno]

thanks i had the same problem with 1.6.0.11

[vekia]

and my suggestions solved problm totally?

[cockpitinferno]

yes for me