Upon enter the address in the order process, my website cannot work and every page is blank page...

[gab7000]

Hi all,

 

Thanks for reading my message. I got a big problem with my online shop. Please kindly help!!! 

 

The problem is at the order process:-

 

Once a customer enter his/her address and click "Proceed to check out"then the website go to a blank page. There is no error message and just a blank page. 

 

Afterwards, the customer tried to reload the link, home page and other pages of my site but they all can't work. All pages are blank pages and no error message show out. The customer has to delete all the history and the cookies of the browser then he can enter the online shop. However, if customer goes back to the order process, enter the address and click "Proceed to check out", my site can't work again...every page of my site is blank page....

 

Please help......