sarahmelyne Posted November 6, 2014 Share Posted November 6, 2014 (edited) Hi! I just installed the last version of prestashop and I have a problem. When a client is registering on my website, I get the confirmation by mail with his password ... How can I disable it? I only want my client to receive it. Thanks Sarah Edited November 6, 2014 by sarahmelyne (see edit history) Link to comment Share on other sites More sharing options...
FullCircles Posted November 6, 2014 Share Posted November 6, 2014 That's odd, just had a check through the Auth controller, and it does seem set up correctly to only send the mail out once, can't see anything in there which would be mailing it to the store email as well Just to check, are two emails being sent out, one to you, one to the customer email, or is the customer email only being sent to you? In the actual email body itself, it should also reference the email address. Is that the customers or your one that you see in that? Link to comment Share on other sites More sharing options...
sarahmelyne Posted November 6, 2014 Author Share Posted November 6, 2014 (edited) Hi, I'm the only one who receive the confirmation email. Plus, I received it in english for one and in french for another one ... My language by default is french. The email in "to:" is my customer email , that's really odd lol I never had such problem! Edited November 6, 2014 by sarahmelyne (see edit history) Link to comment Share on other sites More sharing options...
FullCircles Posted November 6, 2014 Share Posted November 6, 2014 Here's a copy of the email which should get sent out, if you could confirm it's this one you were receiving, and not a different one, might help track down the issue Hi {firstname} {lastname}, Thank you for creating a customer account at {shop_name}. Your {shop_name} login details Here are your login details: E-mail address: {email} Password: {passwd} Important Security Tips: .... Could you also let me know whether it was the customers name that showed in the : Hi {firstname} {lastname}, sectionAnd also whether it was his, or your email which was in this bit? : E-mail address: {email} Link to comment Share on other sites More sharing options...
sarahmelyne Posted November 6, 2014 Author Share Posted November 6, 2014 Yes, it´s that mail that I received. The name and last name is my customer's And it's also his email in the message body Link to comment Share on other sites More sharing options...
FullCircles Posted November 6, 2014 Share Posted November 6, 2014 Yeah, that's very strange indeed then.. the email that's in the message body is the exact same one that says where the email should be sent I've had a look through all the Mail and Swift mailer classes, no sign of anything unusual in either of them. Are you using any modules on top of the base install that could possibly be altering it in any fashion? Link to comment Share on other sites More sharing options...
sarahmelyne Posted November 6, 2014 Author Share Posted November 6, 2014 Hum... I don't know... I have newsletter module and email module... Could it be due to email sending process ? I mean I think I use php option... What if I change to smtp? Link to comment Share on other sites More sharing options...
sarahmelyne Posted November 10, 2014 Author Share Posted November 10, 2014 I make an update to this topic... after creating a fake account by myself, I saw that it's a copy that I receive, I had a verification email to the "customer" email I used, so it works. the person who tested for me may have the confirmation email but maybe in her spam folder. So, How can I disable the copy of my customers' registration email? Link to comment Share on other sites More sharing options...
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