RosesCCRS Posted November 5, 2014 Share Posted November 5, 2014 For the year we have been online (1.5.3.1) our Visitors Online has worked just fine and now, every time we click on it, it shows that there are no visitors, no customers although the visits and visitors stats for that day will show hundreds. The only change we have made lately is adding a new template. It seems this started on or about the 1st of November. The template was added in early October. Any ideas why? Link to comment Share on other sites More sharing options...
RosesCCRS Posted November 8, 2014 Author Share Posted November 8, 2014 Anyone???? Link to comment Share on other sites More sharing options...
RosesCCRS Posted November 19, 2014 Author Share Posted November 19, 2014 Can anyone help???? Link to comment Share on other sites More sharing options...
sb20-07 Posted November 19, 2014 Share Posted November 19, 2014 I have the same problem after installing 1.6.0.9 and new template Link to comment Share on other sites More sharing options...
mbrodrigues Posted December 18, 2014 Share Posted December 18, 2014 Same problem here, but I didn't change anything. Link to comment Share on other sites More sharing options...
RosesCCRS Posted December 19, 2014 Author Share Posted December 19, 2014 I wish someone could tell us why this is happening. Link to comment Share on other sites More sharing options...
RosesCCRS Posted March 2, 2015 Author Share Posted March 2, 2015 Pleading....does anyone know how to fix this? Link to comment Share on other sites More sharing options...
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