Need help I have problem with costoumer e-mail order confirm

[tsalas77]

When a costumer make an order and takes the confirmation mail with the order the attribues in the email don't work look at the photo i uploaded and tell me if you know what it is to fix it (the language is Greek)

[El Patron]

Please always provide complete PrestaShop version, this significantly improves our chances of helping.

[FullCircles]

If you open up the following file:

mail/el/order_conf.html

Then try having a compare of one of the working sections, to one of the ones not working. I can see that the order reference and date are fine, and they should look similar to this

</span> {order_name} (Greek) {date}<br />

Then compare to one of the sections below

{Total_products}

The issue may be that the total_products section has a capitalised first letter.. but it could be that googlemail is applying auto styling to that, so might not. It should be {total_products} though, so if it doesn't look like that, then it will need changing.

 

If that's not the case, if you can upload and attach that file here, will take a look over it