shacker Posted November 3, 2014 Share Posted November 3, 2014 Hi. I get some emails from Prestashop addons site becouse some items was disabled due no sales in last year. But for my surprise, i cant see the products in back office to update. The products are deleted or disabled? Link to comment Share on other sites More sharing options...
samyha Posted November 4, 2014 Share Posted November 4, 2014 Hi Shacker, That's not normal, when we disable modules, they still should display in your account, we don't have the power to delete them. Could you please send me your mail address by private message with the exact name of the modules you are refering to so I can take a look? Thanks! Link to comment Share on other sites More sharing options...
safa Posted November 4, 2014 Share Posted November 4, 2014 somethink happined for me. my two themes disabled on addons store but not showing on my addons seller account. maybe we need add again udated version right ?? Link to comment Share on other sites More sharing options...
shacker Posted November 4, 2014 Author Share Posted November 4, 2014 ok, are enabled some contacting support, but have a lot that cant see, and is important to update and not to add again to avoid lost the product stats Link to comment Share on other sites More sharing options...
safa Posted November 4, 2014 Share Posted November 4, 2014 ok, are enabled some contacting support, but have a lot that cant see, and is important to update and not to add again to avoid lost the product stats yes you're right will lost sales and rating.. Link to comment Share on other sites More sharing options...
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