[Solved] PayPal - Europe module Fatal error: Allowed memory size of 134217728 bytes exhausted

[dOnkSkie]

Hi All,

 

We recently experiencing issues in payment processing using PayPal Europe module. Here is the error

 

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 523800 bytes) in /var/sites/p/domain.com/public_html/tools/tcpdf/tcpdf.php on line 8645

 

Our php.ini is currently set to 256M memory limit and our website was working find until last week. I've tried setting the php.ini to 512 and 1024 but seems our server default is only up to 512.

 

The error will display after the customer successfully logged in to their paypal account.

 

Below is the code in tcpdf.php on line 8645 which I think is related to images and I don't have any idea why it's causing the error.

 

        // embed mask image
        $imgmask = $this->Image($tempfile_alpha, $x, $y, $w, $h, 'PNG', '', '', $resize, $dpi, '', true, false);

 

Before the error happened, our last modification to the website was uploading products. So we deleted couple of products as it reached beyond 3k and now it's below 3k but still having the same error message.

 

By the way, paying card works fine.

 

Anyone who has experience the same error or know some fixes that might help? It's been almost 2 weeks now and we haven't found the right solution.

 

Thanks!

 

Using Prestashop 1.5.2

Edited November 9, 2014 by dOnkSkie (see edit history)

[Oexo France]

Hi,

 

Change hosting or try to remove limite of php_memory with php.ini

 

Regards

[dOnkSkie]

Hi,

 

Change hosting or try to remove limite of php_memory with php.ini

 

Regards

 

Should I use memory_limit -1 or just remove the memory limit code in php.ini?

[Oexo France]

try this:

 

memory_limit = 256M

[dOnkSkie]

That's the current memory limit we are using in php.ini. Does the error have something to do with the hosting server memory limit?

[Oexo France]

Try to augment:

 

Try :

memory_limit = 1024M

 

Are you on a vps or dedicated ?

The problem you get, that you tried to use 524M if you can't go up than 512 you'll need to change your host.

Edited November 1, 2014 by Oexo France (see edit history)

[dOnkSkie]

Tried it, didn't work.

 

Currently on a shared hosting. So I guess we need to upgrade and get a server hosting, is that what you think might solve the issue?

[Oexo France]

Iam sure at 85%

[dOnkSkie]

I requested to increase the php memory limit from our hosting provider but still not working.

 

Solution:

 

Disable the PDF invoice generation.

 

Go to Orders -> Invoices -> Disable invoices.

 

PS: This solves the issue if you are not using PDF for invoices. I think PayPal module is having issues generating PDF invoices.