kpoptown Posted October 30, 2014 Share Posted October 30, 2014 Hello. I am getting thousands of this email in a day Error reporting from your PayPalAPI module A client has encountered a problem with the module PayPalAPI, see the report: Sender is my email. it means my store or my paypal module is sending this message. I am getting ten of this email in a second. It is big problem. Because of this, my store performance is bad. PrestaShop™ 1.4.8.2 My prestashop is 1.4.8.2 And paypal module is v3.4.8 Link to comment Share on other sites More sharing options...
El Patron Posted October 30, 2014 Share Posted October 30, 2014 from hosting, you will need data 'access log'. here you can find what IP is doing this and action, i.e. ban ip or something... tip: maybe boot from hosting will fix as well... let us know how this progresses Link to comment Share on other sites More sharing options...
El Patron Posted October 30, 2014 Share Posted October 30, 2014 also you can put shop in maint mode...wait a minute...and take out of maint mode...just a thought.. Link to comment Share on other sites More sharing options...
kpoptown Posted October 30, 2014 Author Share Posted October 30, 2014 (edited) Thanks a lot for your answer. I'm sorry but I cannot shut the door of shop. I am getting order. My host said..it is not hacking attack and I should check configuration setting in paypal module. Is it related with paypal module? or is it kind of hacking attack? please answer. I can find thousands of email from my contact email. It seems that my shop is sending thousands of paypal error email to me while I have getting valid order from customer Edited October 30, 2014 by kpoptown (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted October 30, 2014 Share Posted October 30, 2014 from hosting, you will need data 'access log'. here you can find what IP is doing this and action, i.e. ban ip or something... tip: maybe boot from hosting will fix as well... let us know how this progresses please follow this advice...you need to find out via accesss log IP of transaction. Link to comment Share on other sites More sharing options...
kpoptown Posted October 30, 2014 Author Share Posted October 30, 2014 Thanks a lot Host said "Our higher tier support confirms /home/kpopto5/public_html/modules/paypal/express_checkout is sending the email" I think express-checkout can be problem. do you have any idea? In forum , I read some article and red this part "I have similar problem of error reporting with any description, i find that it happens when the customer click on Paypal express check out on items out of stock Hope this help " I think it can be releated. Please give me your reply. Thanks a lot for your reply in advance Link to comment Share on other sites More sharing options...
El Patron Posted October 30, 2014 Share Posted October 30, 2014 if you are not going to follow advice...I can not help... if you follow up on my advice.and would like my review..then pm me, as I will now stop following this topic now. using google search..you can review this post http://www.prestashop.com/forums/topic/241010-error-reporting-from-your-paypalapi-module-spam/ Link to comment Share on other sites More sharing options...
kpoptown Posted October 30, 2014 Author Share Posted October 30, 2014 I"m sorry if I make you angry...Just my host said..they checked access log and cannot find any other's access Please help. Link to comment Share on other sites More sharing options...
kpoptown Posted October 31, 2014 Author Share Posted October 31, 2014 I have read post and that can be one problem . But my problem is paypal module or payment.php is sending thousands email in several hours. I got that message less then 10 in a day but now I am geting so many spam mail. will it help if I install higher version of paypal? Please give your reply, everyone Link to comment Share on other sites More sharing options...
CLF Posted November 4, 2015 Share Posted November 4, 2015 Do you still think this is a PayPal issue?? if so... how do you know it? Have they told you that? I have read a lot of threats with this issue and none of them have an answer. Some of those threats even opened for more than 2 years! Thank you! Link to comment Share on other sites More sharing options...
Oexo France Posted November 4, 2015 Share Posted November 4, 2015 Hi, I've got this problem from a long time, its caused your host block some access to the paypal api Kr, 1 Link to comment Share on other sites More sharing options...
trevorgilligan Posted August 4, 2016 Share Posted August 4, 2016 hi @oexo-france , can you outline , you think the host is blocking paypal api access? how can they block paypal api access and not access to the entire site?? thanks! Link to comment Share on other sites More sharing options...
selectshop.at Posted August 5, 2016 Share Posted August 5, 2016 hi @oexo-france , can you outline , you think the host is blocking paypal api access? how can they block paypal api access and not access to the entire site?? thanks! Bad configured server firewall of course can block access from Paypal to the API. Yous provider should add the Paypal-IP's to the server IP whitelist. 1 Link to comment Share on other sites More sharing options...
trevorgilligan Posted November 28, 2016 Share Posted November 28, 2016 Thanks @SelectShop.at Link to comment Share on other sites More sharing options...
selectshop.at Posted November 28, 2016 Share Posted November 28, 2016 You're welcome Link to comment Share on other sites More sharing options...
tony.vvvv Posted March 9, 2017 Share Posted March 9, 2017 I am having the same issue. I am getting thousands of this email in half an hour. Nothing in the error report, no error description: "Error reporting from your PayPalAPI module A client has encountered a problem with the module PayPalAPI, see the report:" I am using PS 1.6.1.11 and PayPal 3.11.3. Can someone please fix this !!! Link to comment Share on other sites More sharing options...
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