gilcog Posted October 27, 2014 Share Posted October 27, 2014 Hi there, I know this pb has been around for long, and I already spent many hours reading the old posts but I still have the issue: I have 3 zones well set up, each containing countries (all actives). I have 3 carriers well set up having each one zone (all actives). When trying to buy from Europe (delivery address in zone Europe), it proposes the right carrier for this zone. BUT when trying to buy from another country (delivery address not in zone Europe, like in zone Japan containing only country Japan), It doesn't propose any carrier and I have the - now famous - message: There are no carriers that deliver to the address you selected I have tried everything that has been proposed in the forums, nothing change... Why is it working for zone Europe and not for other zones ? Can this be related to the "default country" (in localization/configuration) ? Or some dependency that I missed ? Funny thing, the store pick-up carrier (that I enabled for ALL zones) is only proposed for countries in Europe... feels like my "not europe zones" were disabled, but in the BO they are actives... Many thanks to help here, PrestaShop version: 1.6.0.9 Current theme in use: leo_fashion_store Advanced stock management: NOT enabled (no warehouses needed) Link to comment Share on other sites More sharing options...
musicmaster Posted October 27, 2014 Share Posted October 27, 2014 All carriers are enabled for all types of customers? Link to comment Share on other sites More sharing options...
gilcog Posted October 28, 2014 Author Share Posted October 28, 2014 All carriers are enabled for all types of customers? yes all carriers are enabled for all type of customers. See attached for ranges and customer types. Let me know what else I can look into ! Link to comment Share on other sites More sharing options...
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