ash-f Posted October 26, 2014 Share Posted October 26, 2014 Modules section doesn't show any module updates. (I checked Administration setting and clicked "Check for update" many times) and also official modules that is not installed such as "Connect to UPS" is also not shown. How can I fix or cleanup this problem? prestashop v1.6.0.9 Link to comment Share on other sites More sharing options...
El Patron Posted October 26, 2014 Share Posted October 26, 2014 please see this post: http://www.prestashop.com/forums/topic/363715-solved-back-office-modules-not-checking-for-updates/ Link to comment Share on other sites More sharing options...
ash-f Posted October 26, 2014 Author Share Posted October 26, 2014 Thank you. but no luck with removing xml files. Link to comment Share on other sites More sharing options...
El Patron Posted October 26, 2014 Share Posted October 26, 2014 Thank you. but no luck with removing xml files. please be more specific, did they regenerate? also check permissions and file owner Link to comment Share on other sites More sharing options...
ash-f Posted October 26, 2014 Author Share Posted October 26, 2014 Yes xmls are regenerated. directory owner matches with files that are generated by prestahsop(php) and permission is /config - > 755 /confid/xml -> 775 Link to comment Share on other sites More sharing options...
El Patron Posted October 26, 2014 Share Posted October 26, 2014 uhm...use free module: http://www.prestashop.com/forums/topic/278164-free-module-display-php-environment-phpinfo-back-office/ check allow_url_open (just curious what this is set to) also turn of ps error reporting, then re-visit the modules page to see if any php message: http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
ash-f Posted October 26, 2014 Author Share Posted October 26, 2014 Thank you. allow_url_fopen is on. also _PS_MODE_DEV_ is false. Link to comment Share on other sites More sharing options...
El Patron Posted October 27, 2014 Share Posted October 27, 2014 Thank you. also _PS_MODE_DEV_ is false. set this to true, re-test...see if any message is presented. thanks Link to comment Share on other sites More sharing options...
ash-f Posted October 27, 2014 Author Share Posted October 27, 2014 there is no error message with _PS_MODE_DEV_ true Link to comment Share on other sites More sharing options...
vekia Posted October 27, 2014 Share Posted October 27, 2014 perhaps in your case problem is a bit different your host allows to connect to external websites? i mean, while "module update" process, shop connects with curl / get_file_contents function to external services some hosts block these functions for security / performance reasons Link to comment Share on other sites More sharing options...
ash-f Posted October 27, 2014 Author Share Posted October 27, 2014 Hi vekia, both curl and get_file_contents does work. I get return xml below by connecting api.addons.prestashop.com, not blank return or connection error. <?xml version="1.0" encoding="UTF-8" ?><errors><error>Fatal error : method is undefined.</error></errors> Link to comment Share on other sites More sharing options...
vekia Posted October 28, 2014 Share Posted October 28, 2014 is there any chance to inspect your back office? i solved several similar problems before case like that needs just a little deeper inspection Link to comment Share on other sites More sharing options...
ash-f Posted October 28, 2014 Author Share Posted October 28, 2014 yes sure! Link to comment Share on other sites More sharing options...
vekia Posted October 28, 2014 Share Posted October 28, 2014 i sent you PM :-) Link to comment Share on other sites More sharing options...
vekia Posted October 28, 2014 Share Posted October 28, 2014 solved! i manually cleared cache directory and updates started to work i also removed .xml files and these files were regenerated automatically after "update check" seems like it's okay now :-) 2 Link to comment Share on other sites More sharing options...
El Patron Posted October 28, 2014 Share Posted October 28, 2014 solved! i manually cleared cache directory and updates started to work i also removed .xml files and these files were regenerated automatically after "update check" seems like it's okay now :-) you rock milos, thanks. Link to comment Share on other sites More sharing options...
ash-f Posted October 28, 2014 Author Share Posted October 28, 2014 Great work Vekia, appreciate! Also thank you for many suggestion, El! 1 Link to comment Share on other sites More sharing options...
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