wwesps Posted October 26, 2014 Share Posted October 26, 2014 Dear All- We just moved our Shop from testing domain to a Live Domain. Prestashop version: 1.6, Theme configurator (V.1.1.0) stopped working. Can't Hook any image onto Home/Top/Left/Right. Hooking image always leads to --> An error occurred during the image upload. Any ideas? please help Thanks Link to comment Share on other sites More sharing options...
maconl Posted October 26, 2014 Share Posted October 26, 2014 Hi , you can turn debug mode on , to see if you get an error it can have to do with the rights from folders and subfolders .. did you check these ? Link to comment Share on other sites More sharing options...
wwesps Posted October 26, 2014 Author Share Posted October 26, 2014 Thanks maconl. Seems like with Prestashop1.6 there are issues in enabling the DEBUG mode.. :-( Link to comment Share on other sites More sharing options...
wwesps Posted October 26, 2014 Author Share Posted October 26, 2014 Hi maconl- I had checked the permissions of img/ folder and its 755. So that should be OK. Link to comment Share on other sites More sharing options...
maconl Posted October 26, 2014 Share Posted October 26, 2014 Thanks maconl. Seems like with Prestashop1.6 there are issues in enabling the DEBUG mode.. :-( hi sofar i know not ,, to get debug mode go with ftp you the folder config --> look for the file defines.inc.php download this one and change PS_MODE_DEV into true Hi maconl- I had checked the permissions of img/ folder and its 755. So that should be OK. nopes img folder and subfolders need 777 rights Link to comment Share on other sites More sharing options...
maconl Posted October 26, 2014 Share Posted October 26, 2014 What you can do to check also is : In your BO -> Go To ADVANCED PARAMETERS --> CONFIGURATION INFORMATION then look to : CHECK YOUR CONFIGURATION is this ok or Do you see : Required parameters Please fix the following error(s) Link to comment Share on other sites More sharing options...
wwesps Posted October 26, 2014 Author Share Posted October 26, 2014 Thanks maconl for prompt response. (1) I see below Errors in BO. But from below looks like no fix is required as "Required parameters" is null. Required parameters: Please fix the following error(s)Optional parameters: Please fix the following error(s) fopen pdo_mysql (2) Setting _PS_MODE_DEV to true has no effect. So, I still see issue in Hooking images to Home/Top/Left/Right/Footer... Link to comment Share on other sites More sharing options...
wwesps Posted October 26, 2014 Author Share Posted October 26, 2014 BTW, I have changed the permissions of public_html/ShopSite.com/img folders & its subfolders to 777, it still has no effect. I still get "Error in uploading image" in Theme Configurator. Link to comment Share on other sites More sharing options...
medalto Posted March 23, 2015 Share Posted March 23, 2015 any fix for this - im getting the same thing. Cant add images ,, just get an unhelpful "An error occurred during the image upload." abd turning on debug gives no additional information . Link to comment Share on other sites More sharing options...
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