Google Analytics Not Capturing Revenue, etc.

[ajensen27]

I've had the Google Analytics module installed for the past year or so and everything has been working fine until Google switched me to universal analytics automatically. So I checked the "Universal Analytics" box in the module settings and this didn't seem to do anything. So I then uninstalled and reinstalled the module and now it seems to be tracking my transactions but it's not showing any revenue and the shipping amounts are off from my flat $7.95 as well as the quantities of each order. The only thing that seems to be correct is the order # (transaction ID in GA).

 

Real time is working fine tracking visitors. The only issue I seem to be having is with the e-commerce values.

 

Am I doing something wrong here or is this a bug?

 

I'm on PS vs 1.5.2

 

Thanks!

Alex

[guanooo]

It's a bug. Recently I found the solution for me in the forum. I'm with version 1.5.5.0 of Prestashop.

So here is the thing:

 

1. Use your FTP client to navigate to the module -> modules/ganalytics/header.tpl

2. Open the file to edit it and change this:
 

{if universal_analytics eq true}

with this:

{if $universal_analytics eq true}

 

3. In the admin panel go to the module Google Analytics and also disable this option though: Universal Analytics Active

 

This worked for me. Try it and let me know.

[ajensen27]

Thanks for the response. I actually went ahead and uninstalled and deleted the module completely. I then downloaded the latest module from the addon's section and re-installed it. It now is working and capturing my transactions accurately.

[nicoX]

It captures purchases randomly. Unfortunate once every 40 times.