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Error 500 solo en estadísticas.


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Buenas, en la tienda que gestiono va todo correctamente, pero al entrar el menú de estadísticas me da error 500, hay pocos productos 8, 10.000 pedidos, unos 14.000 usuarios, no se si puede deberse a que la sql esté saturada o un problema de conf del php.ini y que sature la base al entrar a las estadísticas.

 

¿Alguna sugerencia?

 

Gracias.

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En el ftp, revisa si tienes un fichero errorlog que se te haya generado, y si lo tienes mira ver que te muestra ese log.

 

Tambien prueba habilitar el debug de errores: http://www.prestashop.com/forums/topic/232476-%C2%BFqu%C3%A9-hacer-cuando-se-queda-la-pantalla-en-blanco-en-prestashop/, y mira si por casualida sigue saliendo el 500 en la pantalla u otro tipo de error que podamos ver por donde tirar.

 

Si no obtienes nada, mira ver en el log de errores dentro de tu plan de hosting..

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/var/www/vhosts/xxx.es/libreria.xxx.es/cache/smarty/compile/83/a1/55/83a1559bfd70b60da3c4bddbc83daa4470c7402e.file.header.tpl.php on line 178
[Mon Oct 20 23:05:04 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Notice:  Trying to get property of non-object in /var/www/vhosts/xxx.es/libreria.xxx.es/cache/smarty/compile/83/a1/55/83a1559bfd70b60da3c4bddbc83daa4470c7402e.file.header.tpl.php on line 178
[Mon Oct 20 23:06:24 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Notice:  Undefined index: left_column_size in /var/www/vhosts/xxx.es/libreria.xxx.es/cache/smarty/compile/83/a1/55/83a1559bfd70b60da3c4bddbc83daa4470c7402e.file.header.tpl.php on line 178
[Mon Oct 20 23:06:24 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Notice:  Trying to get property of non-object in /var/www/vhosts/xxx.es/libreria.xxx.es/cache/smarty/compile/83/a1/55/83a1559bfd70b60da3c4bddbc83daa4470c7402e.file.header.tpl.php on line 178
[Mon Oct 20 23:06:24 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Notice:  Undefined index: right_column_size in /var/www/vhosts/xxx.es/libreria.xxx.es/cache/smarty/compile/83/a1/55/83a1559bfd70b60da3c4bddbc83daa4470c7402e.file.header.tpl.php on line 178
[Mon Oct 20 23:06:24 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Notice:  Trying to get property of non-object in /var/www/vhosts/xxx.es/libreria.xxx.es/cache/smarty/compile/83/a1/55/83a1559bfd70b60da3c4bddbc83daa4470c7402e.file.header.tpl.php on line 178
[Mon Oct 20 23:08:46 2014] [error] [client xx.xx.xx.xx] File does not exist: /var/www/vhosts/xxx.es/libreria.xxx.es/apple-touch-icon-precomposed.png
[Mon Oct 20 23:10:26 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Notice:  Undefined index: left_column_size in /var/www/vhosts/xxx.es/libreria.xxx.es/cache/smarty/compile/83/a1/55/83a1559bfd70b60da3c4bddbc83daa4470c7402e.file.header.tpl.php on line 178
[Mon Oct 20 23:10:26 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Notice:  Trying to get property of non-object in /var/www/vhosts/xxx.es/libreria.xxx.es/cache/smarty/compile/83/a1/55/83a1559bfd70b60da3c4bddbc83daa4470c7402e.file.header.tpl.php on line 178
[Mon Oct 20 23:10:26 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Notice:  Undefined index: right_column_size in /var/www/vhosts/xxx.es/libreria.xxx.es/cache/smarty/compile/83/a1/55/83a1559bfd70b60da3c4bddbc83daa4470c7402e.file.header.tpl.php on line 178
[Mon Oct 20 23:10:26 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: stderr: PHP Notice:  Trying to get property of non-object in /var/www/vhosts/xxx.es/libreria.xxx.es/cache/smarty/compile/83/a1/55/83a1559bfd70b60da3c4bddbc83daa4470c7402e.file.header.tpl.php on line 178
[Mon Oct 20 23:10:34 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: read data timeout in 45 seconds, referer: http://libreria.xxx.es/admin3366/index.php?controller=AdminLogin&token=c5c68768ec63603b066bb11dfa0a62f1&redirect=AdminStats
[Mon Oct 20 23:10:34 2014] [error] [client xx.xx.xx.xx] Premature end of script headers: index.php, referer: http://libreria.xxx.es/admin3366/index.php?controller=AdminLogin&token=c5c68768ec63603b066bb11dfa0a62f1&redirect=AdminStats
[Mon Oct 20 23:11:25 2014] [warn] [client xx.xx.xx.xx] mod_fcgid: read data timeout in 45 seconds, referer: http://libreria.xxx.es/admin3366/index.php?controller=AdminOrders&token=c199f611fa7573ab7fa1083b28502891
[Mon Oct 20 23:11:25 2014] [error] [client xx.xx.xx.xx] Premature end of script headers: index.php, referer: http://libreria.xxx.es/admin3366/index.php?controller=AdminOrders&token=c199f611fa7573ab7fa1083b28502891
 

Pego lo último que me sale...

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