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checkout loops back to log in page.


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I have had a customer tell me that they can't check out. Every time they click on the last stage of checkout they are just brought back to the log in page, and the order fails.

I have checked my site carefully using test accounts and the error never happened in Firefox. In Internet Explorer 7 I have had the error once and once only. For my poor customer this happened every time. I told them to try with a different browser or PC and to update their software. I think this seems to have worked.


Has anyone else seen this? I would like to be able to give good advice if it happens again.

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