Jump to content

Login admin problem IE (PC) and Firefox (Mac)


oaanesta

Recommended Posts

HI.

I have a problem logging in at IE on my PC (Windows). I was told it was due to "slow-response"....but I also have problem logging in at admin if using Firefox on my Mac. The only browser I can use to login to admin is Safari.

 

The result trying to login IE or Firefox is saying: "Wrong username and/or password".

 

I not have any problem logging in at the Prestashop-demo admin from no one of the browsers.....

 

Does anyone have a idea?

Edited by oaanesta (see edit history)
Link to comment
Share on other sites

Oaanesta, have you tried to empty cache in both browsers? (have you saved your password in those browsers?)

 

Please, disable any kind of cache in PS, as well. To do this, go to B.O.>Advanced Parameters>Performance and disable cache there. You can enable it again as soon as the issue is resolved. Hope this helps!

Link to comment
Share on other sites

×
×
  • Create New...